ServiceNow Tech Lead
About RapDev:
RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us - trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.
On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.
About the Job:
Are you interested in solving complex problems for large enterprise ServiceNow customers? We're looking for engineers who are passionate about integrating the latest technologies with the ServiceNow platform. This is a unique opportunity to work with the latest ServiceNow modules as well as AWS, GCP, Azure, Github, AI tools, and more!
What you'll do:
Develop quality software and web applications
Analyze and maintain existing software applications
Design highly scalable, testable code
Discover and fix programming bugs
3rd party integration development (REST, SOAP, mid servers, etc)
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
Work independently with customers on implementations and remote services
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as needed
Participate in SCRUM calls
Utilize strong written and verbal communication skills
Stay on time and on task with assigned customer work
Who you are:
Bachelor's degree or equivalent experience in Computer Science or related field
5+ years of ServiceNow development experience
Proficient in scripting and integrations on ServiceNow
Experience leading ITOM implementations
Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps
Experience/willingness working on multiple projects simultaneously
Self-Learner and eager to understand new technologies
Compensation:
Base Pay: $150,000-$200,000, depending on experience
Benefits:
100% Employee Healthcare Coverage (Medical, Dental & Vision)
Retirement Plan (5% 401k Match, IRA)
Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Hybrid Work Opportunities
Fitness & Commuter Subsidies available
Equity
Relocation Assistance
SL & LT Disability
Visa Sponsorship
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.