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Location
Remote (United States)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Sep 27, 2026.

Overview
Company
Impact
Profile match
Intermedia is a US cloud communications company based in Sunnyvale, California, offering unified communications, business phone systems, video conferencing, team chat, contact center software and business email to small and mid-sized businesses. It sells largely through a channel of partners and solution providers, operates its AccessLine services and serves customers in the US, Canada, the UK and several European countries. Its job board lists software, backend, frontend and data engineers, site reliability and application security engineers, product owners and channel account managers, with a large engineering hub in Portugal.
Backed by NGP Capital

About the Job

ALL CANDIDATES MUST BE LOCATED IN GEORGIA

Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology?

Then Intermedia is the place for you.

Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years - and we’re just getting started.

About the Role:

The Core Systems Engineer - Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices.

This is a remote position supporting a global environment.

Key Responsibilities

  • Design, develop, and maintain automation solutions for infrastructure and operations
  • Create and modify scripts using Python, PowerShell, and Ansible
  • Apply Infrastructure as Code principles to system configuration and deployment
  • Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
  • Integrate systems using APIs (REST, JSON, YAML)
  • Support virtualization platforms including VMware and Hyper-V
  • Troubleshoot complex system and performance issues in production environments
  • Collaborate with cross-functional teams on infrastructure projects and improvements
  • Maintain source control using Git and contribute to CI/CD pipelines where applicable
  • Document systems, processes, and automation workflows

Skills, Knowledge and Expertise

Required Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Strong experience with Linux administration
  • Hands-on experience with Grafana, Zabbix, or similar monitoring tools
  • Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks
  • Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability
  • Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them)
  • Familiarity with APIs, REST, JSON, YAML, and system integration concepts
  • Familiarity with Git or other source control tools
  • Experience supporting production infrastructure environments
  • Strong analytical, troubleshooting, and communication skills
  • Ability to work independently with minimal supervision

Preferred Qualifications

  • Experience with AWX, Ansible
  • Familiarity with containers and orchestration technologies such as Docker or Kubernetes
  • Familiarity with CI/CD pipelines (e.g., GitLab CI)
  • Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK)
  • Exposure to cloud platforms such as AWS or Azure
  • Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM)

Why Join Intermedia

  • Work on automation-first, enterprise-scale infrastructure
  • Build platforms that directly improve reliability and operational efficiency
  • Collaborate with highly skilled, international engineering teams
  • Grow your career in a company that promotes from within
  • Be part of a culture built on trust, ownership, and continuous improvement

Diversity, Inclusion & Equal Opportunity

Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.

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