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Product Designer - Integrations & Flow Studios

Intermedia • Unified Communications • Contact Center Software • 8 days ago
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Location
Remote (Portugal)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 27, 2026.

Overview
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Impact
Profile match

Intermedia

Intermedia is a US cloud communications company based in Sunnyvale, California, offering unified communications, business phone systems, video conferencing, team chat, contact center software and business email to small and mid-sized businesses. It sells largely through a channel of partners and solution providers, operates its AccessLine services and serves customers in the US, Canada, the UK and several European countries. Its job board lists software, backend, frontend and data engineers, site reliability and application security engineers, product owners and channel account managers, with a large engineering hub in Portugal.
intermedia.com • HQ: Sunnyvale, United States • Contact Center Software • Unified Communications • 201-500 employees
Tech stack of Intermedia
Backed by NGP Capital

About the Role

We are looking for a Proudct Designer- Integrations Flow Studio to help define the next generation of intelligent experiences across Intermedia's products.

In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software, turning sophisticated AI capabilities into simple experiences that solve real customer problems.

You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle-from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.

This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.

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