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Salary
≈ $37k – $94k per year (Estimated)
Location
Remote (Portugal)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 4, 2026.

Overview
Company
Impact
Profile match
Intermedia is a US cloud communications company based in Sunnyvale, California, offering unified communications, business phone systems, video conferencing, team chat, contact center software and business email to small and mid-sized businesses. It sells largely through a channel of partners and solution providers, operates its AccessLine services and serves customers in the US, Canada, the UK and several European countries. Its job board lists software, backend, frontend and data engineers, site reliability and application security engineers, product owners and channel account managers, with a large engineering hub in Portugal.
Backed by NGP Capital

*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.

Are you ready to make your mark?

About the Role

We are looking for a Site Reliability Engineer (SRE) to improve the reliability of our AI and analytics platforms and the services that depend on them. As Intermedia expands its global product deployments, this role will strengthen SRE practices across production infrastructure, data pipelines, machine-learning services, customer-facing analytics, and AI-powered Voice and Unified Communications capabilities. You will partner with AI, data, product, and platform teams to build scalable, observable systems that deliver dependable insights and resilient customer experiences.

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