Maintenance Technician

Company Summary:

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence.

Position Summary:

The Facilities Maintenance Technician is responsible for performing routine and preventive maintenance, troubleshooting, and repair of Beacon homes to ensure a safe, functional, and efficient environment. This role supports day-to-day operations by maintaining facility standards and addressing maintenance issues in a timely manner.

Primary Responsibilities:

Always be compliant with all company and regulatory policies and procedures.

Perform preventive maintenance on building systems, equipment, and facilities (HVAC, electrical, plumbing, lighting, safety systems, etc.).

Ensure grounds are free of trash and debris.

Respond to work orders and emergency maintenance requests promptly.

Conduct regular inspections of facilities to identify safety hazards, maintenance needs, and compliance issues.

Assist with basic carpentry, painting, flooring, and general building repairs.

Maintain grounds, including snow removal, lawn care, and minor landscaping as needed.

Ensure all work complies with safety regulations and company policies.

Collaborate with external vendors or contractors when specialized repairs are required.

Document maintenance activities, repairs, and inspections in logs or work order systems.

Team Member Expectations:

Must be compliant with company and regulatory policies and procedures.

Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.

Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.

Monitors and corrects employee gossip, harassment, favoritism, and other negative social workplace behaviors to ensure a positive and productive work environment.

Understand how to approach and communicate with everyone at all levels.

Treat everyone with dignity and respect while responding to their needs.

Maintain and sustain a safe community environment and workplace.

Apply trauma-Informed Care principals recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual’s life.

Promote trauma-informed care at all levels of the organization and help create a culture that is sensitive to the feelings of our Individuals and avoid responding negatively to stigmas that they will never truly understand.

Follow Beacon’s policies, procedures, and manuals.

Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.

Accept other duties as assigned.

Professional Conduct and Management Effectiveness:

In addition to evaluating your work performance you will be evaluated for the following work behaviors:

Job Knowledge: Depth and breadth of knowledge supporting our organization goals.

Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.

Quantity of Work: Work output of the employee.

Reliability: The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.

Initiative and Creativity: The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.

Judgment: The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.

Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.

Compliance: Always be compliant with all company and regulatory policies and procedures.

Attendance: Faithfulness in coming to work daily and conforming to scheduled work hours.

Planning and Organizing: The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.

Directing and Controlling: The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.

Decision Making: The ability to make decisions and the quality and timeliness of those decisions.

Problem Solving: The ability to assess a problem, identify options or solutions, formulate a plan, execute the plan, and achieve and sustain positive outcomes.

Embrace, support, and manage the business in accordance with Beacon’s Mission and Core Values.