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Location
In office (Fort Mill)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Oct 8, 2026. OneMain Financial scores B on the Alion truth index.

Overview
Company
Impact
Profile match
OneMain Financial is a consumer finance company headquartered in Evansville, Indiana, offering personal loans, auto loans and credit cards to nonprime borrowers online, by phone and through a network of more than 1,300 branches across the United States. Tracing its roots to 1912 and listed on the New York Stock Exchange as OneMain Holdings, it also owns BrightWay, a digital credit card business launched in 2021, and runs offices in Wilmington, Charlotte, Baltimore, Irving and Tempe. It hires loan sales and collections specialists, branch managers, underwriters, dealer relationship specialists, accountants, pricing and card analysts, marketing program managers and software engineers.

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain’s personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.

In the Role

  • Reach out to customers via outbound calls or responding to inbound calls from potential customers
  • Processing applications for multiple personal lending products.
  • Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
  • Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
  • Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
  • Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment

Requirements

  • High School Diploma or GED
  • Sense of urgency in meeting or exceeding application processing goals
  • Proficiency in utilizing multiple tools/systems simultaneously

Preferred

  • Experience working in customer service, collections or call center environments
  • Basic understanding of credit or personal finance concepts.
  • Bilingual: Spanish

Work Schedule

Hours of Operation:

Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM

The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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