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Salary
$74k – $209k per year (Estimated)
Location
In office (Tampa)
Employment
Full-Time
Overview
Company
Impact
Profile match
OneTouch Direct is a global call center with best-in-class customer service, offering omnichannel support, sales and lead generation to clients.

OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and enthusiasm.
  • Promote Verizon products and services effectively to meet sales targets.
  • Assist business customers with inquiries, billing, technical support, and account management.
  • Document and maintain accurate customer information and interactions.
  • Contribute to team goals and positive working environment.
  • Adhere to company protocols and compliance guidelines.

Requirements

  • High school diploma or equivalent required; additional education a plus.
  • Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
  • Excellent communication and interpersonal skills.
  • Strong sales orientation with the ability to handle objections and close sales.
  • Basic computer proficiency and comfort with CRM software.
  • Positive attitude, strong work ethic, and team collaboration skills.

Benefits

  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
  • Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!
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