OneTouch Direct
onetouchdirect.com
Actively hiring
Business Process Outsourcing (BPO)
Call Center Services
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Overview
Technologies
Salaries
Products
People
Growth
Offices
Financials
How OneTouch Direct hires
Truth index
B 75/100
Median time to fill
32 days
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
OneTouch Direct scores B on the Alion truth index (A is best, E worst), measured over 5 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. Its roles close in a median of 32 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
OneTouch Direct is a global call center with best-in-class customer service, offering omnichannel support, sales and lead generation to clients.
Tech stack
Technologies named in job postings at OneTouch Direct over the last 12 months, by layer, with the share of postings for each.
Technologies in use
4
Postings analysed
4
Stack modernity
74/100
Cloud & platforms
Windows
Active Directory
Power BI
Developer tools
Microsoft Excel
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Growth
Hiring Momentum
77/100
Scaling fast
Open positions
18
7 opened / 9 closed in 30 days
Median time-to-fill
21 days
faster than 52% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
38% ▲
Customer Success
23% ▼
Finance
12% ▼
HR
8%
Legal
8% ▲
Industrial Engineering
8%
Actively hiring for Sales (+5 in 30 days)
Activity Timeline
Added Service Desk to stack
Sep 2026
Added Windows to stack
Sep 2026
Added Microsoft Office to stack
Sep 2026
Added Active Directory to stack
Sep 2026
Added Microsoft Excel to stack
Sep 2026
Added Spotify to stack
Sep 2026
Added ServiceNow to stack
Sep 2026
Added Outlook to stack
Sep 2026
Added QuickBooks to stack
Sep 2026
Added Power BI to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
3
Hiring now
3
Countries
2
Busiest office
Bogotá
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Headquarters
Builds here
Office with open vacancies
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Bogotá
Colombia
Sales office
13 open roles 9 posted in 90 days $38k Avg Salary
hires for Sales, Customer Success, Support
Tampa
United States
Support & operations
5 open roles 14 posted in 90 days
hires for Sales, Finance, Customer Success
San Antonio
United States
Support & operations
2 open roles 3 posted in 90 days
hires for Sales, Customer Success