Technical Support Engineer

Onfon Media · On-call duty · SQL · 7 hours ago
Smart Apply
Similar jobs
2,169,135open jobs
139,709companies
240,167added this week
Browse all
Location
In office (Nairobi)
Employment
Full-Time

First seen by Alion on Nov 11, 2026.

Overview
Company
Impact
Profile match

Onfon Media

Onfon mobile - we are a mobile financing platform. Join us by dialing *797# now. LIpa mos mos!
onfonmobile.com · Nairobi · UTC+03:00 · Consumer Electronics · Smartphones · Est. 2022
Tech stack of Onfon Media

Role Description

  • Are you a technical problem-solver who thrives on resolving complex system challenges? Join OnfonMobile Group as an L3 Support Engineer and help maintain reliable systems through advanced technical support, incident resolution and permanent solutions.

Key Responsibilities

  • Resolve escalated technical incidents across applications, integrations and infrastructure.
  • Conduct root cause analysis and coordinate permanent fixes.
  • Perform production diagnostics using logs, databases and monitoring tools.
  • Develop and maintain technical runbooks.
  • Provide technical training and participate in the 24/7 P1 on-call rotation.

Qualifications

  • Bachelor's degree in Computer Science, IT or a related field.
  • At least 5 years' experience in technical support or engineering.
  • Strong knowledge of Linux, SQL, APIs and networking.
  • Understanding of cloud technologies.
  • Experience with telecommunications or fintech systems.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
2,169,135 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Support
Similar stack
Same company
Nairobi
IT Officer 1 hour ago
In office · Full-Time · 5+ years exp · Bachelor's Degree · Hagadera
DevOps
Windows Server
Windows
Management
ITIL
Service Desk
Apply
ICT Assistant 9 hours ago
In office · Full-Time · Thika
Apply
ICT Officer 12 hours ago
In office · Nairobi
Apply
In office · Kikuyu
Python
JavaScript
SQL
DevOps
Git
Linux
DNS
Wi-Fi
Apply
Network Support 1 day ago
In office · Full-Time · Nairobi
DevOps
Windows Server
Linux
TCP/IP
DNS
DHCP
VLAN
Apply
In office · Full-Time · Accra · Nairobi · Kigali · Addis Ababa
Cybersecurity
GDPR
Apply
In office · Full-Time · Nairobi
Apply
In office · Full-Time · Nairobi
Apply
In office · Full-Time · Nairobi
Apply
In office · Full-Time · Nairobi
Apply
See all jobs
This is one of many
2,169,135 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles