Lead Business Systems – Forward Deployment Engineer (Python/Automation)

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are seeking an Lead Forward Deployment Engineer to join our Business Systems team. In this role, you will design, develop, implement, and support business process automation, system integrations, workflow orchestration, and innovative technology solutions that improve operational efficiency, reduce manual effort, and drive continuous improvement across the organization.

You will work directly with business stakeholders, customers, product teams, and engineering teams to understand challenges, identify opportunities, and deliver scalable solutions through integrations, automation, cloud technologies, and custom applications. The ideal candidate combines strong technical expertise, customer-facing experience, problem-solving ability, and a passion for innovation.

Day-to-Day Responsibilities

• Partner with business and technical teams to understand challenges, gather requirements, identify process inefficiencies, and recommend scalable technology solutions.
• Design, develop, and support enterprise integrations across internal systems, cloud platforms, databases, Salesforce, ServiceNow, third-party applications, and APIs.
• Drive automation and process optimization initiatives by identifying manual or repetitive activities and implementing workflow orchestration and automation solutions.
• Develop innovative technology solutions that improve productivity, operational efficiency, system reliability, and data accessibility.
• Lead technical delivery activities including application development, solution architecture, cloud services, secure integrations, CI/CD implementation, and production support.
• Provide technical leadership through mentoring, stakeholder collaboration, technology evaluations, solution reviews, and promotion of engineering best practices.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of experience in Software Engineering, Enterprise Integration, Automation, Solutions Engineering, or Technical Consulting.
• Strong experience with REST APIs, SOAP Web Services, JSON, XML, OAuth, API Authentication, and Integration Patterns.
• Hands-on experience with Python, Apache Airflow and Selenium/Playwright
• Strong database knowledge in MySQL, Oracle, and SQL development/optimization.
• Strong knowledge of Microsoft Azure Cloud and Azure Key Vault.
• Experience with Jenkins, CI/CD Pipelines, and Git/Bitbucket.
• Familiarity with Salesforce CRM and ServiceNow platforms and their integration capabilities.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work with business and technical stakeholders to identify challenges and deliver innovative solutions.
• Excellent verbal and written communication skills.
• Strong learning agility with the ability to quickly adopt new technologies, platforms, and tools.
• Enterprise application integrations and cloud-native architectures.
• Exposure to AI-enabled automation and productivity solutions (copilot)
• Agile/Scrum and SDLC best practices.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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