Onboarding specialist

We are a fast-growing international SaaS company with offices in Hungary, Brazil, Armenia, Kazakhstan, and Cyprus. Our platform helps service businesses accept online bookings, automate operations, and grow revenue. Today, entrepreneurs in 81 countries use our product - and we’re just getting started

To support our growing customer base, we’re looking for an Onboarding Specialist to join our team in Armenia.

What you’ll do

• At least 1 year of experience in the IT field (preferred)

• Fluent Russian

• English proficiency at B2 level or higher

• Strong verbal and written communication skills

• High level of computer literacy (ability to quickly learn a complex IT product)

• Experience with Excel (VLOOKUP, formulas, pivot tables), HTML, and CSS

• Strong sense of responsibility and proactiveness (willingness to communicate with clients frequently and assist them)

• Ability to work with large volumes of data and strong attention to detail

What we’re looking for

• Conduct training sessions and consultations on the Altegio platform via phone, Google Meet, or Zoom

• Present and configure Altegio modules during training and consultations

• Format data in Excel / Google Sheets for uploading into Altegio

• Configure modules within Altegio and collect data from clients

• Implement simple script injections using HTML into the client’s system

Nice to Have

• Knowledge of SQL

• Experience in building and configuring AI solutions

What we offer

• Official employment in Armenia with a fast-growing international SaaS company.

• Competitive compensation and opportunities for professional growth.

• Modern office in central Yerevan.

• 5/2 work schedule with the option to arrange alternative days off; working hours 09:00-18:00 or 10:00-19:00.

• International team & global product - work across 5 countries and with customers in 81 countries.

• Birthday day off + flexible public holiday policy.

• Financial support on the birth of a child.