Lead AI Developer (AI-Powered Applications)

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Job: Lead AI Developer (AI-Powered Applications)

Team: OpenText Content Aviator - Enterprise Information Management

Location: Waterloo, ON, Canada (Office-based)

About Our Product

OpenText Content Aviator is OpenText's AI-powered and agentic platform that brings generative AI and Large Language Models (LLMs) across our Information Management portfolio. It enables conversational search, content summarization, translation, intelligent automation, and task orchestration directly within OpenText applications. Beyond delivering out-of-the-box AI experiences, Content Aviator provides the foundation for building sophisticated low-code and custom agentic solutions that help customers automate complex business processes, surface actionable insights, and unlock greater value from their enterprise content and data.

Your Impact

We are seeking a visionary and technically strong Lead Software Developer to drive the development of cutting-edge AI-powered applications and agentic experiences. In this leadership role, you will guide a team of developers in building intelligent systems using LangChain, LangGraph, Node.js, Python, and Large Language Models (LLMs), with a focus on Retrieval-Augmented Generation (RAG) architectures and agentic workflows.

You will play a key role in shaping the technical direction of the platform, partnering closely with product management, architects, and cross-functional stakeholders to translate business needs into innovative AI solutions. You will take ownership of key technical deliverables and help ensure successful execution through thoughtful planning, strong engineering practices, and effective collaboration.

As a hands-on technical leader, you will provide mentorship and guidance to developers, helping them grow their skills, navigate technical challenges, and deliver high-quality solutions. You will contribute to the evolution of Content Aviator as a strategic agentic platform, enabling OpenText teams and customers to develop powerful low-code and custom agentic solutions across the OpenText product portfolio. This flagship platform will leverage advanced AI capabilities to transform how organizations manage, automate, and interact with enterprise information.

What the Role Offers:

As a Lead Software Developer, you will:

• Provide technical leadership, coaching, and mentorship to a team of developers.
• Architect and oversee the development of AI-driven applications using LangChain and LangGraph.
• Lead the design and implementation of scalable backend services and platform capabilities.
• Take ownership of key technical initiatives and deliverables, driving them from concept through deployment.
• Partner with product managers, architects, customers, and other stakeholders to align technical solutions with business objectives.
• Help define and evolve the Content Aviator platform, enabling the development of low-code and custom agentic AI solutions across OpenText products.
• Design and build intelligent agents and orchestration frameworks that solve real-world business challenges at enterprise scale.
• Drive the optimization of RAG pipelines to enhance LLM performance using enterprise data sources.
• Collaborate with data scientists, engineers, and product managers to integrate AI capabilities into production systems.
• Guide engineering teams through technical decision-making, prioritization, architecture reviews, and problem-solving.
• Champion best practices in code quality, performance, security, maintainability, and operational excellence.
• Foster a culture of collaboration, innovation, continuous learning, and accountability.
• Stay current with advancements in AI, agentic systems, LLMs, and related technologies to help shape product and engineering strategy.

What You Need to Succeed

• 7+ years of professional software development experience, including at least 2 years in a technical leadership role.
• Strong proficiency in Node.js, JavaScript/TypeScript, and Python.
• Hands-on experience with LangChain and LangGraph.
• Deep understanding of LLMs, prompt engineering, agentic workflows, and RAG techniques.
• Experience integrating vector databases (e.g., pgvector, Pinecone, Weaviate, FAISS) with LLM-based applications.
• Proven ability to lead complex technical initiatives from conception through delivery.
• Demonstrated experience mentoring developers and helping teams grow their technical capabilities.
• Experience collaborating effectively with product managers, architects, stakeholders, and cross-functional teams to deliver business outcomes.
• Strong communication, problem-solving, and relationship-building skills.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Docker, Kubernetes).
• Ability to balance hands-on development responsibilities with technical leadership and execution.

Preferred Qualifications

• Proven track record of successfully shipping AI-powered products to market.
• Hands-on experience designing and implementing production-grade RAG pipelines using LangGraph, from retrieval strategy through stateful graph orchestration.
• Experience with Google Gemini, OpenAI, or open-source LLMs (e.g., Llama, Mistral).
• Experience building or deploying agentic AI systems in enterprise environments.
• Background in NLP, knowledge graphs, semantic search, or AI-powered information retrieval.
• Contributions to open-source AI/LLM projects.
• Familiarity with observability, evaluation, and monitoring tools for AI systems.

Why Join Us?

• Lead innovation at the forefront of AI, agentic systems, and LLM technologies.
• Play a pivotal role in shaping OpenText's strategic AI platform.
• Collaborate with a passionate, highly talented, and experienced team.
• Influence the future of enterprise content and information management.
• Build AI solutions that deliver meaningful business value for some of the world's largest organizations.
• Enjoy opportunities for continuous learning, career growth, and leadership development.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.