Business Analyst

Location: Stellenbosch, Western Cape (hybrid working model)
Employment Type: Permanent

About the Opportunity

Our client, a well-established organisation within the financial technology industry is seeking an experienced Business Analyst to join their team in Stellenbosch.

This role is ideal for a highly analytical professional who enjoys solving complex business challenges, gathering detailed requirements, and working closely with both business and technical stakeholders. The successful candidate will play a key role in delivering innovative payment solutions by ensuring business requirements are accurately captured, documented, and translated into functional solutions.

If you have a passion for process improvement, stakeholder engagement, and delivering high-quality business solutions in a fast-paced environment, this opportunity is for you.

Key Responsibilities

• Gather, analyse, and document business, functional, and reporting requirements.
• Translate business needs into detailed functional specifications and user stories.
• Facilitate workshops and engage with stakeholders to understand business objectives and solution requirements.
• Document business processes, workflows, and operational procedures.
• Collaborate with development, testing, and project teams throughout the software development lifecycle.
• Support project planning, backlog grooming, and prioritisation within the PMO.
• Manage changes to business requirements and ensure documentation remains current.
• Assist with User Acceptance Testing (UAT), ensuring delivered solutions meet business expectations.
• Identify opportunities to improve business processes and analysis methodologies.
• Produce clear, accurate, and professional documentation for internal and external stakeholders.
• Work closely with cross-functional teams to ensure successful project delivery.
• Perform additional business analysis and project-related duties as required.

Minimum Requirements

• Relevant tertiary qualification in Business Analysis, Information Systems, Computer Science, Commerce, or a related field.
• 3+ years' work experience as a Business Analyst within a financial services or fintech environment.
• Strong knowledge of the payments ecosystem, including:
  • Digital payments
  • Retail payment systems
  • Banking processes
  • Card schemes
  • EFT
  • Settlement
  • Acquiring
  • Payment processing
• Experience gathering and documenting business and functional requirements.
• Strong understanding of business process modelling and workflow documentation.
• Experience supporting Agile and/or Waterfall project methodologies.
• Proficient in:
  • Microsoft Office Suite
  • Jira
  • Confluence
  • Draw.io
  • Microsoft Visio
• Excellent analytical, problem-solving, and organisational skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple projects and competing priorities.
• Valid driver's licence and own reliable transport.

R45,000.00 - R60,000.00 CTC per month, depending on qualifications and experience.