Freight Forwarding Operator - Imports & Exports
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026. Optime scores A on the Alion truth index.
Optime Group are excited to be recruiting for Freight Forwarding Operator - Imports & Exports to join one of our well-respected and successful clients based in Redhill. This is a very enjoyable role with a great company providing fantastic working conditions and facilities.
What’s on offer:
- Salary: £35,000 per annum
- Hours: Monday to Friday, 09:00 - 17:30
- Job Type: Full-Time, Permanent
- Parking on site.
About the role:
Optime Group are currently recruiting for an experienced Freight Forwarding Operator to join a well-established and successful freight forwarding company based in Redhill.
This is an excellent opportunity for someone with a strong background in freight forwarding operations, import and export shipments, and international logistics to join a busy and professional team.
We are looking for a proactive and commercially aware individual who understands the freight forwarding process and can confidently manage international shipments from initial booking through to final delivery.
The successful candidate will have hands-on experience coordinating freight movements, working with carriers and overseas agents, handling shipping documentation and ensuring shipments are delivered efficiently and in line with customer requirements.
Key Responsibilities:
- Manage import and export freight forwarding operations, coordinating international shipments via air, sea and road.
- Handle shipments from initial customer enquiry and booking through to customs clearance and final delivery.
- Liaise with shipping lines, airlines, hauliers, overseas agents and customers to coordinate freight movements.
- Arrange freight bookings, collections, deliveries and onward transportation.
- Prepare, check and process freight documentation, including Bills of Lading, Air Waybills, commercial invoices and packing lists.
- Coordinate customs clearance requirements, working closely with customs brokers and clearance agents.
- Monitor shipment progress, track consignments and proactively update customers on delivery schedules.
- Obtain and manage freight rates, quotations and carrier bookings.
- Resolve operational issues, shipment delays and documentation discrepancies.
- Maintain accurate shipment records and update freight forwarding management systems.
- Build and maintain strong working relationships with customers, carriers and international freight partners.
- Ensure all freight movements comply with relevant customs procedures, Incoterms and international shipping regulations.
Skills & Experience Required:
- Previous experience in freight forwarding, import/export administration or international logistics.
- Good understanding of import and export shipping procedures and documentation.
- Knowledge of customs clearance processes, Incoterms and international freight regulations.
- Experience liaising with shipping lines, airlines, hauliers and overseas agents.
- Strong organisational skills with excellent attention to detail.
- Confident IT skills, including Microsoft Office and freight management systems.
- Excellent communication and customer service skills.
- Ability to manage multiple shipments and prioritise workloads in a busy environment.
- A proactive and flexible approach with strong problem-solving abilities.
For an opportunity to interview for this fantastic role, please submit your CV to apply!
Optime Group is acting as an Employment Business in relation to this vacancy.