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Salary
$38k – $66k per year (gross)
Location
In office (Singapore)
Seniority
Senior · 5+ years exp
Employment
Full-Time

First seen by Alion on Sep 30, 2026.

Overview
Company
Impact
Profile match
Optimum Solutions is an IT services and outsourcing company headquartered in Singapore that provides software engineering, application development and maintenance, data and analytics, cloud and infrastructure, testing and global capability centre services. Founded in 1997, it reports more than 4,000 employees across offices and delivery centres in nine countries, including India and China, and supplies contract IT staff to banks and global technology clients. Its Singapore listings cover Java and .NET developers, DevOps and GenAI engineers, business analysts, scrum masters, UX designers, compliance associates and contract privacy support and AI video roles.

Company Overview

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD is a Singapore-headquartered IT outsourcing firm specializing in software engineering, application development, and IT infrastructure management. Established in 1997, it is a leading provider of digital transformation services in Singapore.

Job Summary

Join our client delivery team as a Software Engineer embedded in a major regional bank. You will ensure software reliability, troubleshoot complex incidents, optimize application performance, and collaborate with cross-functional teams to enhance monitoring systems.

Responsibilities

  • Troubleshoot Level 2 technical issues by analyzing root causes of complex software incidents and resolving code and environment-level tickets to maintain system stability
  • Execute hands-on technical support during End-of-Day (EOD) batch runs by applying fixes and performance improvements
  • Collaborate with service automation and Level 3 engineering teams to develop and implement advanced application monitoring tools, dashboards, and automated alerts
  • Coordinate with incident managers, infrastructure teams, and database administrators to drive rapid resolution of major operational incidents and support upcoming change implementations

Required competencies and certifications

  • Bachelor’s Degree in Computer Science, Computer Engineering, or a related technical discipline
  • Minimum 5 years of professional IT experience in software engineering, technical solution delivery, or application support within banking and financial services
  • Proficient in OS/400 (IBM i) systems architecture
  • Skilled in programming languages RPG and COBOL
  • Knowledge of SDLC and ITIL frameworks

Preferred competencies and qualifications

  • Experience or exposure to core banking platforms such as Silverlake
  • Familiarity with enterprise middleware/utilities including MQ, Connect Direct, and Control-M
  • Experience with monitoring and log analytics tools such as Splunk, Geneos, Grafana, ElasticSearch, and Ansible
  • Strong analytical and problem-solving skills with effective written and verbal communication in English
  • Ability to adapt to fast-paced environments and provide occasional support during wee hours or weekends

Skills

Control M, COBOL, ITIL Process, Splunk, Core Banking, RPG, AS400 system, IBM iSeries, Control M Enterprise, Production Support, Service Level Management, IBM RPG, RPG III, Ansible, Grafana, Connect Direct, Incident Management

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