LOAN COORDINATOR

We are seeking a highly organized and proactive Loan Coordinator to work in-office and support the daily operations of our mortgage branch. This individual will play a key role in driving branch loan pipelines, ensuring smooth workflow management, and providing operational support to Branch Managers, Regional Managers, and Loan Officers. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-oriented environment.

Key Responsibilities

• Manage and monitor branch loan pipelines from application through closing.
• Coordinate with Loan Officers, Processors, Underwriters, Escrow, and Title partners to help ensure loans move efficiently through the process.
• Assist Branch Managers and Regional Managers with day-to-day branch operations and administrative functions.
• Track loan milestones and proactively follow up on outstanding conditions, documentation, and deadlines.
• Maintain accurate loan records and ensure files are organized and compliant with company policies.
• Prepare and distribute pipeline, production, and operational reports as requested.
• Serve as a point of contact for borrowers, referral partners, and internal team members regarding loan status updates.
• Help identify process improvements that increase efficiency and support branch growth.
• Coordinate meetings, training sessions, and branch communications.
• Support leadership with special projects and other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office Suite and mortgage-related software systems.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Professional demeanor and strong customer service skills.

Preferred

• Bachelor's degree or college coursework preferred.
• Previous experience in mortgage lending, banking, loan processing, loan coordination, or financial services.
• Familiarity with mortgage loan products, loan origination systems, and lending guidelines.

Skills & Competencies

• Strong attention to detail
• Excellent follow-up and time management
• Problem-solving abilities
• Team-oriented mindset
• Ability to manage multiple priorities simultaneously
• Strong verbal and written communication skills

This in-office position is critical to the success of the branch by helping drive loan pipeline performance, supporting leadership, and ensuring efficient day-to-day operations. The Loan Coordinator will work closely with Branch and Regional Management to help achieve production goals and deliver an exceptional customer experience.