Operations Lead
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 20, 2026.
About ORA
At ORA, we believe that healthcare should be accessible, convenient, and deeply personal. We are building a modern digital experience that enables patients to access care on their terms, delivering high-quality, specialized treatments for chronic conditions.
As a vertically integrated telehealth platform founded in 2020, ORA is Southeast Asia’s fastest-growing digital health provider. We operate a shared core technology and services layer that powers our demographic-focused digital clinics across Singapore, Malaysia, and the Philippines, with additional regional markets launching soon. Our growing portfolio of healthcare brands includes andSons (men’s health), OVA (women’s health), and Modern Molecules (online dermatology).
We are backed by a $10M Series A funding round, the largest investment for any digital health organisation in Southeast Asia, and we are expanding rapidly to unlock our next phase of growth.
Who This Role Is Best For
If you love being where the action is, this role is for you. We are looking for a hands-on operations specialist to drive efficiency right from the warehouse floor. You will be at the heart of our logistics, managing inventory and solving bottlenecks in real time to ensure flawless procurement and fulfilment.
- Operational Problem Solver: You don’t just identify issues; you independently propose and implement comprehensive, long-term solutions.
- Strategic Stakeholder Manager: You excel at managing up and communicating across cross-functional teams, maintaining rigorous operational standards while navigating complex logistics.
- Regional Logistics Expert: You have a proven track record in supply planning or warehouse management, specifically within an SME or e-commerce environment.
- Growth Mindset: You consistently exceed KPIs and proactively identify opportunities to scale operations as ORA continues to expand.
Responsibilities
- Own the daily warehouse operations in Malaysia and Singapore, ensuring peak efficiency and precision in every shipment.
- Optimise fulfilment workflows and warehouse capacity by identifying and resolving bottlenecks directly on the floor.
- Lead procurement and inventory management strategies to maintain seamless stock availability and cost-efficiency.
- Collaborate with regional leadership to align supply chain operations with ORA's rapid growth targets.
- Cultivate a high-performance operational culture by leading the team from the front with high standards.
What You Bring
You are a mid-level professional with a background in dynamic logistics environments, demonstrating the versatility to wear multiple hats.
- A background in Business Administration or Supply Chain Management that helps you navigate complex logistics.
- Experience in supply planning or e-commerce warehouse management, ideally within a fast-paced SME environment.
- The ability to be a consistent presence in our Malaysia warehouse, with a readiness to travel to Singapore when needed.
Our Commitment to Inclusivity and Accessibility
At ORA, we believe that diverse perspectives build stronger healthcare outcomes. We are committed to creating an inclusive work environment where all individuals are treated with respect, fairness, and dignity. We welcome applications from qualified candidates of all backgrounds, irrespective of race, ethnicity, gender, age, or religion.
We are also dedicated to providing a fair and accessible recruitment process. If you require any reasonable adjustments or support during the application or interviewing stages, please let us know so that we can accommodate your needs.
Are you an efficient, independent finance professional ready to power the future of digital health? Apply today to join the ORA team.