Quality Engineer 2

Key Responsibilities

Test Design and Strategy:

• Develops test cases from requirements and create basic test plans to support testing activities.

• Selects basic techniques to inform test execution within assigned scope.

• Reviews specifications for coverage within assigned scope to ensure test completeness.

Test Execution:

• Maintains test environments and assist with data management to support test execution.

• Executes and maintains test suites to validate assigned functionality.

• Documents and escalates results to the appropriate team members for resolution.

• Conducts basic regression testing to confirm defect resolution and ensure no unintended impacts.

Defect Tracking and Management:

• Reproduces and documents customer-reported issues, escalating as necessary to ensure resolution.

• Investigates and escalates defects to appropriate teams for resolution.

• Tracks and compiles defect data for assigned features, escalating notable trends or issues to leadership.

• Tracks resolution for features to confirm defects are addressed and retested as required.

Collaboration and Communication:

• Actively participates in regular project team meetings with minimal supervision, contributing input to support team objectives.

• Coordinates activities with other team members to align on testing needs and priorities.

• Maintains and updates testing tools under supervision to ensure readiness for use.

Continuous Improvement:

• Provides documentation updates (e.g., instructions) with minimal supervision to ensure clarity and correctness.

Automation:

• Suggests improvements with informed functional knowledge to enhance testing processes and team efficiency.

• Develops simple test cases and implements automation for features under guidance to support test coverage.

• Debugs and maintains scripts to support defect resolution and ensure accurate test execution.

• Integrates tests into Continuous Integration/Continuous Delivery (CI/CD) workflows under supervision to support automated testing.

Risk Assessment:

• Assists in assessing risks and escalating issues as needed.

• Executes established quality gate procedures by reviewing test coverage reports and defect logs, flagging potential issues for more senior team members, and updating documentation under guidance.

• Supports test planning by reviewing plans for accuracy and identifying common impact areas, ensuring Scrum teams are informed and engaged in risk areas.

Test Tooling:

• Maintains and updates testing tools under supervision to ensure functionality and readiness for use.

Core Responsibilities

Planning & Execution:

• Tracks timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements. Prioritizes and adjusts work as resources or timelines change, with some guidance.

Collaboration & Partnership:

• Collaborates within team to better understand expectations and achieve shared objectives. Leverages a foundational understanding ofbusiness, stakeholder, and/or customer needs to build partnerships with limited guidance. Actively listens and asks questions to enhance collaboration.

Problem Solving:

• Identifies and addresses issues, escalating problems to senior staff as needed in accordance with standard procedures. Compiles and reviews data and/or information from multiple sources to troubleshoot standard and non-standard errors.

Continuous Learning:

• Seeks opportunities to gain knowledge and learn new skills and/or tools aligned with industry trends and best practices. Utilizes feedback and training to improve skills. Participates in a culture of continuous learning and knowledge sharing.

Continuous Improvement:

• Implements updates to processes, protocols, and workflows to increase efficiency and effectiveness as directed with some guidance. Contributes to ideation for future process improvements.