Senior Core Infrastructure Engineer

We are looking for a Software Engineer who will design and develop software including automated test suites for major components in our Network Monitoring & Analytics Stack. You should be comfortable at building complex distributed systems involving a huge amount of data handling - collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing. Prior experience in coding is required. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

A great software engineer will make all the difference in delivering quality solutions to our customers. Are you passionate about designing, developing, testing, and delivering cloud services? Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team?

Come join us!

Required Qualifications:

* 4+ years of experience in software development

* 3+ years of experience in developing large scale distributed services/applications

* Proficiency with Java/Python/C++ and Object-Oriented programming

* Excellent knowledge of data structures, search/sort algorithms

* Excellent organizational, verbal, and written communication skills

* Masters’s degree in Computer Science or equivalent

Desired Qualifications:

* Knowledge of cloud computing & networking technologies including monitoring services

* Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol

* Experience developing service-oriented systems

* Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms

* Experience developing automated test suites

* Experience with Jira, Confluence, BitBucket

* Knowledge of Scrum & Agile Methodologies

Key Responsibilities

System Design & Architecture - System Scalability:

-Implements and contributes to the development for components of distributed systems that support horizontal and vertical scaling including leveraging distributed state management tools.

-Optimizes code and/or systems for large-scale data processing in large-scale systems.

-Implements scalability requirements for assigned components and reviews implementation of team members.

-Leverages components of data plane platforms to handle large-scale data retrieval, storage, and processing.

-Implements performance and load testing.

System Design & Architecture - System Reliability Design:

-Collaborates with team to build fault-tolerant components capable of withstanding in-service updates by implementing redundancy, replication, and automatic failover mechanisms.

-Applies recovery oriented computing principles to design components that effectively handle service disruptions.

-Implements retry mechanisms, circuit breakers, and timeouts to help handle network unreliability.

System Design & Architecture - System Reliability Performance:

-Implements tests and alarm configurations to proactively detect and address issues/failures.

-Supports efforts to recover from failures by drafting and executing runbooks and operational procedures.

-Builds and customizes dashboards, telemetry systems, and alerting mechanisms to monitor component health.

System Design & Architecture - Correctness / Availability:

-Designs and implements functional requirements and testing for assigned features within an existing system.

-Implements tests scenarios (e.g., fault-injection, brown-out) to evaluate system correctness.

-Implements standard data replication and synchronization techniques to maintain data integrity and availability.

Operational Troubleshooting & Incident Management:

-Diagnoses, debugs, and resolves issues in system components to support ongoing operation.

-Implements basic strategies to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.

-Designs and implements automation scripts and tooling used to troubleshoot operational issues.

-Participates in operational support rotations, assisting in incident responses and root cause investigations.

Compliance & Security:

-Applies advanced security measures to protect data and applications in multi-tenant environments, including encryption and access controls.

-Implements remediation plans to continuously improve security.

-Collaborates with the team to ensure cloud infrastructure complies with relevant industry standards and regulations and that documentation is up-to-date

Automation & Change Management:

-Maintains automation scripts and tools (e.g., Infrastructure as Code (IaC)) for managing cloud infrastructure.

-Adheres to change management plans for patching, updating, and rolling back applications.

Core Responsibilities

Planning & Execution:

-Track timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements.

-Prioritize and adjust work as resources or timelines change, with some guidance

Collaboration & Partnership:

-Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others.

Problem Solving:

-Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices

Continuous Learning:

-Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members..

Continuous Improvement:

-Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work.

Career Level - IC3