Senior Core Infrastructure Engineer
We are looking for a Software Engineer who will design and develop software including automated test suites for major components in our Network Monitoring & Analytics Stack. You should be comfortable at building complex distributed systems involving a huge amount of data handling - collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing. Prior experience in coding is required. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.
A great software engineer will make all the difference in delivering quality solutions to our customers. Are you passionate about designing, developing, testing, and delivering cloud services? Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team?
Come join us!
Required Qualifications:
* 4+ years of experience in software development
* 3+ years of experience in developing large scale distributed services/applications
* Proficiency with Java/Python/C++ and Object-Oriented programming
* Excellent knowledge of data structures, search/sort algorithms
* Excellent organizational, verbal, and written communication skills
* Masters’s degree in Computer Science or equivalent
Desired Qualifications:
* Knowledge of cloud computing & networking technologies including monitoring services
* Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol
* Experience developing service-oriented systems
* Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms
* Experience developing automated test suites
* Experience with Jira, Confluence, BitBucket
* Knowledge of Scrum & Agile Methodologies
Key Responsibilities
System Design & Architecture - System Scalability:
-Implements and contributes to the development for components of distributed systems that support horizontal and vertical scaling including leveraging distributed state management tools.
-Optimizes code and/or systems for large-scale data processing in large-scale systems.
-Implements scalability requirements for assigned components and reviews implementation of team members.
-Leverages components of data plane platforms to handle large-scale data retrieval, storage, and processing.
-Implements performance and load testing.
System Design & Architecture - System Reliability Design:
-Collaborates with team to build fault-tolerant components capable of withstanding in-service updates by implementing redundancy, replication, and automatic failover mechanisms.
-Applies recovery oriented computing principles to design components that effectively handle service disruptions.
-Implements retry mechanisms, circuit breakers, and timeouts to help handle network unreliability.
System Design & Architecture - System Reliability Performance:
-Implements tests and alarm configurations to proactively detect and address issues/failures.
-Supports efforts to recover from failures by drafting and executing runbooks and operational procedures.
-Builds and customizes dashboards, telemetry systems, and alerting mechanisms to monitor component health.
System Design & Architecture - Correctness / Availability:
-Designs and implements functional requirements and testing for assigned features within an existing system.
-Implements tests scenarios (e.g., fault-injection, brown-out) to evaluate system correctness.
-Implements standard data replication and synchronization techniques to maintain data integrity and availability.
Operational Troubleshooting & Incident Management:
-Diagnoses, debugs, and resolves issues in system components to support ongoing operation.
-Implements basic strategies to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.
-Designs and implements automation scripts and tooling used to troubleshoot operational issues.
-Participates in operational support rotations, assisting in incident responses and root cause investigations.
Compliance & Security:
-Applies advanced security measures to protect data and applications in multi-tenant environments, including encryption and access controls.
-Implements remediation plans to continuously improve security.
-Collaborates with the team to ensure cloud infrastructure complies with relevant industry standards and regulations and that documentation is up-to-date
Automation & Change Management:
-Maintains automation scripts and tools (e.g., Infrastructure as Code (IaC)) for managing cloud infrastructure.
-Adheres to change management plans for patching, updating, and rolling back applications.
Core Responsibilities
Planning & Execution:
-Track timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements.
-Prioritize and adjust work as resources or timelines change, with some guidance
Collaboration & Partnership:
-Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others.
Problem Solving:
-Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices
Continuous Learning:
-Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members..
Continuous Improvement:
-Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work.
Career Level - IC3