Manager, Warehouse

The Manager, Warehouse oversees warehouse operations and material flow to support clinical and commercial cell therapy manufacturing. This role ensures compliant receipt, storage, inventory management, kitting, and timely delivery of materials to production suites, laboratories, and site support areas. The Manager maintains GMP-compliant warehouse practices, inventory accuracy, and material readiness while leading material handlers and establishing scalable processes to support operational growth.

Essential Duties & Key Responsibilities:

• Warehouse Operations & GMP Compliance: Oversee daily warehouse operations, including material receipt, inspection, labeling, storage, put-away, and distribution, ensuring compliance with applicable GMP/GTP/GDP requirements, site procedures, and safety standards.
• Inventory Management & Accuracy: Maintain accurate inventory records, material status, storage locations, and traceability within inventory management systems. Oversee cycle counts, inventory reconciliations, discrepancy investigations, and corrective actions to support inventory accuracy and material availability.
• Material Receipt & Control: Ensure incoming raw materials, reagents, consumables, and packaging components are received, documented, and appropriately identified, stored, and controlled according to their requirements and quality status before use.
• Production Material Supply & Kitting: Coordinate material picking, kitting, and staging to support manufacturing schedules and patient-specific production needs. Ensure kits are accurate, complete, appropriately controlled, and delivered to production in the required quantities and timeframes.
• Material Distribution & Point-of-Use Replenishment: Oversee the timely transport of materials to production suite material airlocks (MALs) and the replenishment of materials in cleanrooms, gowning areas, laboratories, packaging areas, and training spaces, maintaining appropriate stock levels and material controls.
• Stocking & Kanban Management: Establish and maintain stocking strategies, point-of-use inventory, and Kanban replenishment systems for frequently used consumables. Monitor usage and replenishment needs to prevent stockouts, minimize excess inventory, and support efficient material flow.
• Team Leadership & Workforce Development: Lead, develop, and prioritize the work of material handlers, ensuring adequate coverage, clear work assignments, adherence to procedures, and completion of required GMP, safety, and job-specific training.
• Cross-Functional Planning & Coordination: Partner with Production Planning, Material Planning, Procurement, Manufacturing, Quality, and Facilities to align material availability, receiving priorities, inventory replenishment, and delivery schedules with manufacturing demand and site operations.
• Continuous Improvement & Operational Readiness: Develop and monitor warehouse performance metrics, including inventory accuracy, material availability, kitting readiness, replenishment timeliness, and stockouts. Drive process standardization, deviation reduction, workflow efficiency, and scalable warehouse practices to support commercial growth.
• Performs other duties as assigned.

Minimum Experience, Education, Certifications, Licenses:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience) preferred.
• 5+ years of experience in warehouse operations, with at least 2 years in a supervisory or management role.
• Certification in Production and Inventory Management or Logistics, Transportation and Distribution are a plus
• Strong knowledge of warehouse management software (WMS) and experience with inventory management or ERP software.
• Proven ability to manage and motivate a team effectively.
• Excellent organizational and problem-solving skills.
• Strong communication skills, both written and verbal.
• Knowledge of safety regulations and compliance requirements in a warehouse environment
• Familiarity with Good Manufacturing Practices, document management systems, electronic batch records preferred

Reporting Structure & Authority:

• Direct reports include: 5-7 including Material Handlers and Warehouse Coordinators
• Oversees the daily workflow of the department, ensuring standard work is consistently performed and that all activities comply with safety and company policies.
• Recruits, interviews, hires, and trains new staff to support operational needs.
• Provides constructive and timely feedback through regular performance evaluations.
• Performs other related supervisory responsibilities as assigned.