DevOps & Application Support Engineer

Responsible for CI/CD pipeline management, application deployments, API gateway administration, infrastructure automation, and L1/L2 application support, ensuring system availability, performance, and security.

Key Responsibilities:

• Develop and maintain CI/CD pipelines using Jenkins, GitLab CI/CD, or GitHub Actions.
• Provide L1/L2 application support, incident management, troubleshooting, and issue resolution.
• Deploy and support applications hosted on IIS, Oracle WebLogic, and WildFly application servers.
• Manage and support NGINX and Axonect API Manager, including API routing, configuration, authentication, monitoring, and troubleshooting.
• Monitor application performance, server health, API traffic, and system availability.
• Support applications integrated with MS SQL Server, Oracle Database, MySQL, and MongoDB.
• Perform application deployments, configuration changes, patching, and release management.
• Support SonarQube integration for code quality analysis and vulnerability identification.
• Support Windows/Linux server environments and automate routine operational tasks.
• Coordinate with development, infrastructure, and security teams to resolve production issues.

Requirements & Qualifications:

• Bachelor's Degree in IT, Computer Science, Engineering, or a related field.
• Minimum 2 years of experience in DevOps, Application Support, or a similar role.
• Hands-on experience in L1/L2 application support and production troubleshooting.
• Knowledge of IIS, WebLogic, WildFly, and enterprise application deployments.
• Experience in API gateway management using NGINX, Axonect API Manager, or similar technologies.
• Working knowledge of SQL Server, Oracle, MySQL, and MongoDB.
• Familiarity with CI/CD tools, Git, SonarQube, and scripting (PowerShell/Bash).
• Understanding of REST APIS, SSL/TLS, OAuth 2.0, JWT, load balancing, and reverse proxy configurations.
• Basic knowledge of networking, application security, and Windows/Linux environments.
• Exposure to Azure, Docker, Kubernetes, or OpenShift is an added advantage.
• Experience in Banking, Financial Services, or FinTech environments is preferred.
• Strong analytical, troubleshooting, communication, and teamwork skills.

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