Associate Credit and Collections Analyst

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.

The Associate Credit and Collections Analyst provides credit risk evaluation and accounts receivable support in alignment with the organization's business objectives. This role assists in evaluating the creditworthiness of prospective and existing commercial customers, conducting basic financial statement analyses, and executing day-to-day collection activities to optimize Days Sales Outstanding (DSO) and cash flow. Working under standard operating procedures and established authority limits, the Associate helps balance sales enablement with risk mitigation, ensures compliance with corporate credit policies and internal controls, and participates in continuous improvement initiatives.

YOUR IMPACT

• Credit Evaluation Support: Partner with internal sales and customer teams to gather credit data; assist in conducting credit investigations using bank/trade references, credit bureaus, and public records. Prepare basic credit memorandums and credit approval packages for management review.
• Order Review & Hold Processing: Assist in reviewing customer account status and releasing credit holds on whole goods and parts orders in accordance with established approval matrices and credit policies.
• Accounts Receivable & Collections: Assist in managing assigned customer accounts receivable portfolios; contact customers regarding past-due balances, confirm receipt of invoices, and facilitate timely payment resolution.
• Cash Flow & DSO Tracking: Support receivable turnover goals and DSO targets; assist in processing credit card transactions, reconciling billing discrepancies, and supporting titling documentation.
• Reporting & Documentation: Synthesize AR and credit data to assist in the preparation of monthly aging reports, credit limit reviews, and delinquency trends to provide fact-based decision support for management.
• Continuous Improvement (CIIMS): Develop an understanding of the Continuous Improvement Management System (CIIMS) and actively support continuous improvement projects within credit and shared services.
• Standard Work & Systems: Follow standard work instructions across enterprise credit/ERP platforms (e.g., AS400, FIS GetPaid); identify customer-friendly system improvements and shared service enhancements.
• People First Culture: Continuously grow knowledge and understanding of People First competencies to engage, develop, and connect team members

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Knowledge of basic finance, accounting, and commercial credit principles.
• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, SharePoint.
• Strong verbal and written communication skills with the ability to interface professionally with internal teams and external customers.

PREFERRED QUALIFICATIONS:

• Familiarity with financial statement analysis, commercial credit evaluations, or B2B collections.
• Exposure to enterprise ERP systems or automated credit/receivables platforms (e.g., AS400, FIS GetPaid).
• Familiarity with U.S. and international credit, banking, or trade regulations.

SUPPLEMENTAL COMPETENCIES & WORKING CONDITIONS

Core Competencies:

• Internal Contacts: Contact with employees or peers primarily at a routine level involving basic information exchange, factual gathering, and explanation of credit/AR data across sales and finance divisions.
• External Contacts: Frequent external contact with commercial customers, banking references, and credit bureaus to gather credit information, resolve account queries, and request payments.
• Decision-Making: Requires minimal independent decision-making responsibility; actions and credit approvals follow clearly established limits, standard work instructions, and management oversight.
• Complexity, Judgment, and Problem Solving: Structured work following established credit policies, corporate accounting guidelines, and standard business practices.

Working Conditions:

• Physical Demands: Frequent Hearing, Talking, Visual, Sitting, Typing; Occasional Standing, Walking, Reaching, Fine Dexterity; Seldom Lifting/Carrying or Pushing/Pulling up to 20 lbs.
• Non-Physical Demands: Frequent Analysis/Reasoning, Communication/Interpretation, Math/Mental Computation, Reading, Sustained Mental Activity, and Writing.
• Environmental Demands: Frequent Task Changes, Exacting/Detail-Oriented Work; Occasional Work Alone.
• Work Schedule: Routine business hours. Infrequent overtime or month-end cyclical demands.

Pay Range:

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.