Contract Manager

Osmoflo is seeking an experienced Contract Manager - Operations to oversee the performance, compliance and service delivery of major Client Services Agreements.

Reporting to the Service & Operations Manager, this is a highly collaborative role where you’ll work closely with site teams, engineering specialists and client stakeholders to ensure contracts perform safely, commercially and operationally. The role is remote in nature based in Perth with approximately monthly travel to client sites.

About the Role

This role offers the chance to take genuine ownership of contract performance. You’ll be at the centre of the relationship between Osmoflo, our operational teams and our clients, ensuring service commitments are met while identifying opportunities to continually improve performance.

You will also support the commercial management of contracts, including cost and budget management, financial risk, monthly invoicing and performance against production metrics.

Key Responsibilities

• Take responsibility for contractual management and compliance throughout the contract term.
• Build strong working relationships with client stakeholders and ensure high standards of service delivery.
• Monitor contract scope, performance, variations and service requirements.
• Work closely with Plant Supervisors, Process Engineers and other technical specialists to maintain production and operational compliance.
• Prepare monthly contract reports covering production, compliance, safety, incidents, maintenance performance and contractual KPIs.
• Coordinate and participate in regular operational and contract meetings with site teams and clients.
• Support accurate and timely invoicing for services delivered.
• Assist with cost and budget management while supporting contract profitability.
• Engage and coordinate external service providers and contractors where required.
• Drive continuous improvement and apply lessons learned across operational activities.

What You’ll Bring

You’ll bring strong technical understanding of water treatment together with the commercial awareness and communication skills needed to manage complex client relationships. To succeed in this role, you will have:

• A tertiary qualification in Engineering, Commercial or Management.
• A minimum of 5 years’ relevant experience in desalination and membrane water treatment processes.
• Experience working with FIFO operations and remote operating environments.
• Excellent communication and influencing skills, with the ability to work effectively across multidisciplinary and geographically dispersed teams.
• Strong customer focus and stakeholder management skills.
• Effective organisation and time management skills, with the ability to manage multiple priorities and deadlines.
• A high level of accuracy and attention to detail.
• A strong commitment to health, safety and environmental work practices.

Highly regarded

• Formal contract management qualifications.
• Five years’ experience within municipal water treatment.
• Experience working with mining and resources sector clients.
• Experience associated with remote project or construction sites & clients.
• Experience in Municipal Water delivery and compliance.
• General Construction Induction / White Card.

Why Osmoflo?

At Osmoflo, you'll join a business that values innovation, collaboration and continuous improvement. We invest in our people and empower our teams to take ownership, contribute ideas and drive positive change.

You'll enjoy:

• Own and influence the performance of major water treatment service contracts.
• Combine your technical, commercial and stakeholder management expertise in one role.
• Work closely with clients, site teams and experienced engineering professionals.
• Stay connected to operations through regular client-site engagement.
• Drive continuous improvement and help shape better operational outcomes.
• Join a business that values innovation, teamwork, commitment, agility and quality.