ASM - Training

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Title: Assistant Manager Training

Location; Bangalore, (with travel across Kerala, Karnataka, Tamil Nadu, and Andhra Pradesh & Telangana)

Education: BE / DEE / MBA added advantage.

Experience: Elevator experience 8 to 15 years of experience.

Reports To: Head - Field Engineering and Training & Development

Job Summary:

We are seeking a dynamic and experienced person for the position to lead and manage training initiatives across our southern region and its operations. This role is responsible for planning, executing, and evaluating training programs that enhance the technical and soft skills of our field Associates, ensure compliance, and support business objectives.

Key Responsibilities:

Annual & Monthly Training Planning:

Develop and implement a comprehensive annual training calendar in collaboration with Human Resource and functional managers. Prepare monthly technical training schedules aligned with operational needs and generating reports management reviews.

Deliver and oversee training programs for field teams across southern states ensuring consistency with company training standards.

Training Facility Management:

Manage the southern region training facility, ensuring it is well-equipped, maintained, and conducive to effective learning.

Training Needs Analysis (TNA):

Conduct regular TNAs with regional managers and supervisors to identify skill gaps and prioritize training interventions.

Pre-Employment & Induction Training:

Facilitate onboarding and induction training for new hires, apprentices, and sales associates, ensuring alignment with structured training guidelines.

Training Module Development:

Design and customize training content in collaboration with the field engineering team and other internal stakeholders.

Technical & Soft Skills Training Delivery:

Conduct technical training sessions independently and with subject matter experts. Facilitate soft skills training in partnership with HR.

Training on Key Topics:

Deliver sessions on quality tools, safety protocols, operational procedures, and other business-critical topics.

Training Records & Evaluation:

Maintain accurate training documentation. Evaluate training effectiveness through feedback, assessments, and post-training reviews.

Refresher & Specialized Training:

Plan and execute refresher courses and focused training based on performance data and evolving business needs.

Policy Awareness & Compliance:

Conduct policy orientation sessions for new employees and ensure all training content adheres to company policies and regional regulations.

Other Soft Skills:

Strong facilitation, communication, and interpersonal skills

Ability to travel extensively across the southern region

Proficiency in MS Office and Learning Management Systems (LMS)

Fluency in English and at least one South Indian language is a plus

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

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