Associate, Audit & Internal controls

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Job Title: Associate, Audit & Internal controls

Years of experience: 5-8 Years

Qualification: MBA/CA Inter

Role Summary

The role is responsible for executing Internal Control over Financial Reporting (ICFR) testing activities within the centralized Shared Services team. This role performs control testing, evaluates supporting evidence, documents testing results, and assists in identifying control deficiencies across global finance processes.

The position works closely with Supervisors, process owners, business stakeholders, outsourced service providers, and external auditors to support a high-quality, scalable SOX compliance program. The role contributes to the organization's strategy of increasing centralized testing, strengthening the control environment, and enhancing external audit reliance.

On a typical day you will:

1. SOX Testing Execution

• Execute and conclude on SOX control testing for both design effectiveness and operating effectiveness controls
• Perform testing of manual and automated controls across various finance and operational processes.
• Obtain supporting documentation from process owners. Validate completeness, accuracy, and appropriateness of evidence received. Follow up on outstanding information requests and testing dependencies.
• Document testing procedures, results, conclusions, and exceptions in accordance with established methodologies.
• Ensure testing workpapers meet quality and documentation standards.
• Complete assigned testing activities within established timelines.

2. Control Assessment Support

• Assist with control design reviews and walkthrough activities.
• Identify potential control gaps, inconsistencies, or deficiencies.
• Escalate testing issues and exceptions to Supervisors.
• Support risk assessment and process documentation activities.
• Participate in process reviews and control improvement initiatives.

3. External Audit & Other Support

• Support external audit and Use of Others (UOO) activities by preparing requested documentation.
• Assist with sample testing and evidence collection.
• Respond to auditor inquiries with support from Supervisors.
• Address review comments and update documentation as required.
• Help maintain documentation standards that support auditor reliance.
• Internal Reporting & tracking (e.g. 302, QCIC, global checklist tasks)

4. Continuous Controls Monitoring & Analytics

• Support execution of Continuous Controls Monitoring (CCM) activities.
• Review exception reports and identify unusual activity for further investigation.
• Assist in developing data analytics and automated testing techniques.
• Contribute ideas to improve testing efficiency and coverage.
• Support adoption of new technologies and digital tools within the SOX program.

5. Issue Management & Remediation Tracking

• Document identified control deficiencies and testing exceptions.
• Support root cause analysis efforts.
• Track remediation activities and follow-up actions.
• Validate remediation evidence where appropriate.
• Escalate overdue actions

6. Collaboration & Professional Development

• Build effective working relationships with finance teams, process owners, Genpact teams, and Internal Audit.
• Continuously strengthen technical knowledge of SOX, internal controls, and finance processes.
• Support team initiatives focused on quality, consistency, and continuous improvement.
• Contribute to a collaborative and customer-focused team environment

What you will need to be successful:

• Bachelor’s degree in accounting, Finance, Business Administration, Information Systems, or related field.
• 5 to 8 years of experience in SOX compliance, internal audit, external audit, risk management, accounting, or internal controls.
• Demonstrated experience independently leading testing assignments and coaching less experienced team members.
• Understanding of SOX 404 and Internal Control over Financial Reporting (ICFR).
• Knowledge of financial processes including R2R, P2P, O2C/C2C, Fixed Assets, Treasury, or Financial Reporting.
• Experience reviewing supporting documentation and evaluating control effectiveness.
• Familiarity with ERP systems such as JDE, SAP, Oracle, or similar platforms.
• Basic understanding of automated controls, interfaces, and system-generated reports.
• Proficiency in Microsoft Excel and other data analysis tools.
• Strong analytical and problem-solving skills.
• Attention to detail and commitment to quality.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• Team-oriented mindset with strong collaboration skills.
• Continuous improvement and learning mindset.
• Ability to work effectively in a global, shared-services environment.
• Time management

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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