Global Mobility Payroll Operations Specialist

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Role Summary:

The Global Mobility Payroll Operations Specialist reports to the Global Mobility Payroll and Tax Operations Lead and is responsible for U.S. and global mobility payroll governance support, compliance, and administration. This role ensures that mobility-related compensation is accurately calculated, reported, and recorded throughout the employee lifecycle, including pre-assignment, during assignment, and post-assignment periods. The position plays a critical role in supporting compliant global mobility programs through close coordination with internal stakeholders, external providers, and payroll teams.

Key Responsibilities:

Global Mobility Payroll Governance & Compliance

• Oversee U.S. payroll governance related to globally mobile employees, ensuring compliance with federal, state, and local regulations.
• Maintain global payroll governance standards for mobility programs across multiple jurisdictions.
• Ensure ongoing compliance for shadow payroll arrangements in home and host locations.
• Govern and manage Certificates of Coverage, ensuring proper social security compliance for international assignments.
• Support and execute year-end payroll processes, including mobility-specific reporting requirements.

Compensation Reporting & Processing

• Prepare and manage global compensation data collection for mobile employees.
• Ensure accurate reporting and issuance of W-2 and W-2C forms, including corrections as required.
• Develop detailed compensation breakdowns for:
  • Domestic assignments (pre- and post-assignment)
  • International assignments (during the assignment period)
• Prepare and validate Gross Statements of Earnings (GSoEs) for assignees.
• Calculate and process imputed income related to mobility benefits.

Mobility-Related Payments & Expenses

• Administer and track payroll-related mobility expenses, including:
  • Relocation Management Company (RMC) expenses
  • Housing benefits
  • Tax payments and tax gross-ups
  • Tax preparation fees
• Manage claim of right adjustments and related payroll corrections.
• Process and coordinate tax notice payments in partnership with tax advisors and payroll teams.

Mobility Compensation Administration

• Deliver end-to-end mobility payroll processing, ensuring accurate and timely payroll outcomes.
• Administer shadow payroll operations, including data coordination, calculations, and reconciliations.
• Partner with internal HR, Global Mobility, Tax, and Payroll teams to resolve discrepancies and maintain data integrity.

Qualifications & Skills (Suggested)

• 8+ Experience in global mobility payroll, international assignments, or expatriate compensation
• Strong knowledge of U.S. payroll compliance and mobility-related tax concepts
• Familiarity with shadow payrolls, imputed income, and year-end reporting
• High attention to detail with strong analytical and reconciliation skills
• Ability to manage multiple stakeholders and complex data across countries
• Experience working with external vendors (e.g., payroll providers, tax advisors, RMCs)

Work Environment

• Cross-functional, global environment with regular interaction with payroll, tax, HR, and mobility professionals
• High-volume, deadline-driven role with peak activity during year-end cycles

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Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

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