Senior Line Haul Specialist 資深運輸營運調度專員 (Middle Mile)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Senior Line Haul Specialist (Middle Mile)

Role Overview

The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.

What You Will Do:

• Arrange linehaul trucks using the system and communicate with relevant teams (FCs, hubs, camps, vendors, etc.)
• Analyze transportation service status and make improvement through collaboration (LOS: level of service)
• Manage vendor and route-level operation and settlement
• Establish initiatives for overall truck transportation, improve operational processes, and handle relevant communications

Required Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management (2+ years)
• Ability to plan logistics operation process (2+ years), manage operations, manage metrics, and report to the management- Experience in participating in development of TMS/BMS/WMS or proficiency in using those systems
• Ability to analyze using data tools and report to top management
• Submission of career-based portfolio and PT interview required
• Bachelor's degree or higher
• Ability to do day shift work, but able to work alternative shifts during specific seasons

Preferred Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience in e-commerce/retail/courier businesses
• Completion of related majors such as transportation and supply chain
• Experience reporting KPIs to top management (2+ years)
• Excellent communication skills and basic English conversation skills
• Computer proficiency (data management/analysis, SQL utilization)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/