NOC Engineer

• International, diverse, and highly collaborative working environment
• Hybrid work model (2 times per week on-site)
• Private life insurance (Ergo Hestia)
• Comprehensive medical care (Lux Med)
• Pension scheme (PPK with PZU)
• Multisport card supporting an active lifestyle
• Annual performance bonus (STI) rewarding results and contribution
• Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site
• Modern office located at Żelazna 2, Katowice

Zakres obowiązków

• Support the setup of the NOC function, including tools, processes, and ways of working.
• Support the transition of network services from third-party providers to the internal team.
• Monitor network infrastructure, analyse alerts and performance metrics, and respond to incidents.
• Troubleshoot network issues, perform root cause analysis, and drive service improvements.
• Manage incidents, implement approved network and firewall changes, and ensure systems are patched, configured, monitored, and backed up.
• Maintain documentation, configuration records, and CMDB accuracy.
• Collaborate with internal teams and external partners to resolve issues.
• Develop scripts and automation solutions to improve efficiency, including exploring AI opportunities in NOC operations.
• Support and coach junior NOC engineers.

Wymagania

• 2–5 years of experience in a Network Operations environment.
• Strong knowledge of networking technologies, including LAN, WLAN, SD-WAN, Next-Generation Firewalls, and DHCP.
• Understanding of related infrastructure technologies (e.g., servers, cloud platforms).
• Experience with network monitoring, incident management, and troubleshooting.
• Relevant certifications (e.g., Aruba, Palo Alto, EfficientIP) are an advantage.
• ITIL Foundation certification is preferred.
• Strong organisational, coordination, and problem-solving skills.