Loan Processor

Requirements: To be successful in this role, you will have: Previous 3 years’ experience in a similar settlement role Strong customer service background Understanding of settlement and mortgage lodgement processes Experience meeting strict SLA and settlement deadlines Knowledge of the PEXA platform desirable

Skills Required: Ability to build strong relationships and deliver customer-centric solutions Highest attention to detail and accuracy Excellent verbal and written communication skills An ability to work under pressure and meet settlement deadlines Core Requirement: Settlement pipeline management and associated follow up Preparation of Loan Offer and Mortgage Documentation Ensure outstanding supporting documentation is received prior to settlement Liaising with banks and solicitors to facilitate the settlement process Booking and arranging settlements either electronically or as otherwise required in each State Build and maintain relationship with settlement agents to facilitate physical settlements Preparation of settlement figures and daily funding requirements Pre-Settlement calls with customer Provide an exceptional customer experience to all parties involved Cross train in all settlement functions Key Business Relationships Introducer network Perpetual Settlements Agents Customer Service and Credit teams Other Staff

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!