Sales Specialist (B2B)

Requirements: Exceptional English Communication Skills: Mastery of spoken and written English, with a clear, professional speaking style and no discernible accent. Proven Sales Experience: Demonstrated ability to convert incoming leads into scheduled appointments, confidently promote services, overcome objections, and close for the consultation. Industry Knowledge: Strong knowledge of cosmetic surgery procedures and MedSpa treatments, including the ability to explain services accurately and professionally to prospective patients. Software Proficiency: Hands-on experience with Nextech Practice Management Software and Go High Level CRM is required. Organization and Reporting Skills: Strong attention to detail, accurate recordkeeping, and the ability to track calls, appointments, follow-ups, conversion rates, and reasons for unsuccessful conversions while handling multiple inquiries efficiently. Core responsibilities: Lead Conversion and Appointment Setting: Convert incoming inquiries into scheduled consultations through phone calls, text messages, and email communications. Consultative Sales: Effectively sell the clinic’s services, cosmetic surgery procedures, MedSpa treatments, and overall patient experience to prospective clients. Provider Promotion and Credentialing: Confidently present the providers’ qualifications, credentials, expertise, and experience to build trust and encourage prospective patients to schedule consultations. Objection Handling: Apply proven sales techniques to address concerns, overcome objections, answer questions, and convert interested prospects into booked appointments. Patient Inquiry Management: Respond promptly and professionally to prospective patients, provide accurate information about available procedures and treatments, and guide them through the consultation booking process. CRM and Practice Management: Utilize Nextech Practice Management Software and Go High Level CRM to manage inquiries, document communications, update lead records, and track appointment statuses. Call and Conversion Tracking: Maintain detailed records of inbound calls, inquiries, follow-ups, scheduled consultations, and lead conversion rates. Reporting and Follow-Up: Document the reasons inquiries fail to convert into scheduled consultations, identify recurring objections or barriers, and maintain consistent follow-up to improve conversion performance.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!