IT Onsite Engineer
First seen by Alion on Sep 24, 2026.
- Install, configure, and deploy new hardware and software solutions.Assist in setting up and maintaining servers, workstations, and peripherals.
- Provide onsite support for hardware and software issues, including desktops, laptops, printers, and servers.
- Troubleshoot network connectivity issues and assist with network configuration- Monitor system performance and recommend upgrades or replacements as necessary- Assume responsibility for customer service calls (shift work).
- Prepare detailed reports for management on service performance and customer feedback. (Case tracking)- Serve as the primary point of contact for clients regarding IT-related inquiries and support.
- Work closely with other engineering teams to resolve complex issues.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Proven experience in IT support or onsite engineering roles.
Strong understanding of operating systems, hardware, and networking.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal abilities.
Ability to work independently and manage multiple tasks.
Can drive and have own vehicle will be an advantage.