VIP Account Manager - Pacifica Continental

As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

Responsibilities

• Manage a portfolio of Key Account customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Provide assistance to high-end, high-value players and attending to hospitality events.
• Work closely with internal teams, in order to serve high-value customers and provide a VIP customer. experience.
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.

Requirements

• Diploma/degree in Sales, Marketing, Business Administration or a related field.
• Proven experience as an Account Manager in the Gambling industry.
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
• Excellent knowledge of Microsoft Office.
• Understanding of CRM tools.
• Ability in problem-solving and negotiation.

•Fluency in English.