Customer Success & Onboarding Associate

Pade helps businesses manage customers, conversations, invoices, payments, and daily operations from one place. We're a small team moving fast, looking for people who want to build something meaningful from the ground up.

Customer Success and Onboarding Associate

Help businesses get the most value from Pade.

• Onboard new users
• Assist with setup and activation
• Follow up with inactive users
• Gather customer feedback
• Provide support through WhatsApp and email

• High onboarding completion rates
• Strong user retention
• Positive customer feedback
• Increased product adoption

Remote (Nigeria preferred)

We care more about how you work than where you went to school.

If you're excited about helping businesses succeed and want to grow with a startup, we'd love to hear from you. Degrees and years of experience matter less than these.

Ownership, Curiosity, Communication, Problem solving, Execution

Simple, fast, and respectful of your time.

1. Application: Submit your application through the role form.
2. Short interview: We'll get to know each other and talk through your experience.
3. Practical task: A short, focused exercise related to the role.
4. Final conversation: Meet with the founder and talk through the details.
5. Offer: We make it official and you join the team.

How to apply: apply