Technical Program Manager (TPM)

The Role

As a Technical Program Manager (TPM), you are the engine behind Palantir’s engineering teams. You partner with developers to optimize our development process and make sure we’re shipping high quality products every day. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve.

This position requires a combination of project management, process optimization, technical proficiency and execution skills. You are a person who loves fixing problems, scaling technical solutions, and always embraces the best idea, even when it is not your own.

Core Responsibilities

• Partner with Palantir software engineers, product managers, quality engineers, and business leadership to drive key product deliverables through the entire software development cycle.
• Synthesize concrete technical goals from product vision, mapping global product strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while actioning items that need immediate attention.
• Keep broad and complete state of everything involving or related to your projects. Pre-empt and resolve any issues that may steer projects off-course.
• Enhance cross-team collaboration. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunication or lack of coordination.
• Work with customer-facing engineering teams on implementation, roll out, and support of your product.

What We Value

• Demonstrated success managing complex software development projects for an enterprise software company or startup.
• An ability to engage in technical discussion and invest in learning technical concepts.
• Excellent judgment and composure in high-pressure situations.
• A creative approach to project management centered around lightweight frameworks that enable rapid iteration, while operating in harmony with a larger development organization.
• Building strong relationships with customer-facing teams and possessing high levels of empathy for our end-users’ needs.
• Meticulous attention to detail, including holding tightly to your team’s vision and maintaining a high product quality bar.
• Ability and willingness to obtain a US security clearance at the Secret designation or above

What We Require

• Relevant technical degree or experience in a software-related field (Systems Engineering, Computer Science, Computer Engineering, etc.)
• 2+ years of project/program management experience, preferably in a fast-paced or dynamic environment