Manager, Finance Operation & Treasury

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Vietnam

Pandora’s new jewellery crafting facility is located in the Vietnam-Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.

Key Objectives

Strategic Treasury & Working Capital Management

• Provide strategic leadership and governance across Treasury, Cash Management, Payments, Accounts Receivable (AR), and end-to-end P2P and O2C processes.
• Understand comprehensive spending, AR, other revenue to develop and execute treasury and working capital strategies to optimize liquidity, cash flow, funding structures, and financial flexibility.
• Review, challenge, and validate cash flow forecasts, funding strategies, liquidity plans, and banking structures to support business growth and operational requirements.
• Lead cash flow optimization initiatives and provide strategic recommendations to management on funding, cash deployment, and working capital enhancement opportunities.
• Coordinate FX exposure management and hedging activities in partnership with Global Treasury to mitigate market risks and protect business performance.
• Govern intercompany funding arrangements, and cross-border treasury transactions in compliance with Group requirements.
• Build and maintain strong banking relationships while identifying opportunities to improve treasury efficiency, financing flexibility, and financial returns.

Operational Excellence

• Lead and execute day-to-day treasury operations including cash positioning, liquidity management, bank account administration, payment execution, and funding activities.
• Lead and execute end-to-end payment processes to ensure accuracy, timeliness, compliance, and adherence to authorization matrices and segregation-of-duty requirements.
• Direct accounts receivable governance, credit control, collection processes, netting activities, and cash application performance to maximize cash conversion.
• Monitor treasury, AR, payment, and cash management KPIs and drive corrective actions to address performance gaps.
• Ensure efficient execution of P2P, O2C, cash management, and treasury processes while maintaining service quality and operational resilience.
• Support business continuity planning for treasury, payment, and cash management operations.

Business Improvement and Transformation:

• Define and execute the finance operations transformation roadmap across treasury, payments, AR, cash management, P2P, and O2C processes.
• Lead process standardization, simplification, automation, and digitalization initiatives to improve efficiency, accuracy, control effectiveness, and scalability.
• Identify process inefficiencies, control gaps, operational risks, and automation opportunities, and implement sustainable improvement solutions.
• Drive continuous improvement initiatives to enhance cash visibility, forecasting accuracy, collection effectiveness, payment controls, and working capital performance.
• Support ERP, SAP, banking platform integration, treasury management systems, and finance transformation projects.
• Leverage technology, analytics, and reporting capabilities to strengthen decision-making, governance, and operational performance.

Business Partnering, Governance & Risk Management:

• Act as the primary local counterpart for Global Treasury, Regional Finance, banking partners, auditors, regulators, and cross-functional business stakeholders.
• Ensure compliance with banking regulations, foreign exchange requirements, statutory obligations, Group Treasury policies, and internal control frameworks.
• Maintain robust governance across treasury, payment, cash management, receivables, and funding processes, ensuring adherence to internal policies and regulatory requirements.
• Act as the accountable owner for treasury-related regulatory submissions, banking reviews, audit engagements, and compliance assessments.
• Lead responses to internal and external audits, regulatory reviews, and compliance examinations related to treasury, payments, and receivables.
• Identify, assess, and mitigate liquidity, financial, operational, foreign exchange, fraud, and compliance risks associated with treasury activities.
• Ensure consistent execution of global treasury standards while balancing local regulatory, operational, and business requirements.
• Coach and develop team members, strengthen succession planning, and promote a culture of continuous improvement, governance, and risk awareness.

Requirements

• Bachelor’s degree in Accounting or higher
• 7+ years’ experience in finance operations, treasury, or corporate finance, with demonstrated leadership responsibility across AP, AR, cash management, payments, and working capital.
• Proven experience in treasury and finance operation governance, including liquidity management, cash forecasting, funding structures, FX exposure management, and banking relationships.
• Strong knowledge of P2P and O2C processes, internal controls, payment governance, and finance operations best practices.
• Hands-on experience leading business process improvement, transformation, standardization, and automation initiatives within finance operations.
• Solid understanding of regulatory and compliance requirements, including Bank, regulator, foreign exchange regulations, and audit expectations.
• Advanced proficiency in ERP systems (e.g., SAP, AX12, or equivalent), treasury management systems, and financial reporting tools.
• Good commands in English