Sr. Benefits Specialist
Sr. Benefits Specialist | United States | Remote
Join Pax8 as a Sr. Benefits Specialist in the United States and help deliver an exceptional employee experience through world-class benefits and leave support.
Shape the Employee Experience
At Pax8, people are at the center of everything we do. As a Sr. Benefits Specialist, you'll play a key role in helping team members navigate some of life's most important moments, from healthcare choices and family leave to retirement planning and wellbeing programs.
This is an opportunity to become a trusted subject matter expert while helping modernize and improve benefits operations in a business embracing innovation and AI-enabled ways of working. You'll join a collaborative People team where your expertise, ideas, and commitment to employee care will directly influence how our people experience Pax8.
Why Pax8?
Pax8 is transforming the way businesses access and use technology. We're building the managed intelligence marketplace while creating an exceptional environment for our employees to grow, innovate, and do their best work. As technology evolves, so do we, giving you the opportunity to develop alongside new tools, new capabilities, and new ways of working.
What You'll Be Doing
Deliver Outstanding Benefits Support
- Manage health, wellbeing, retirement, life, disability, and voluntary benefit programs across the United States and Canada.
- Guide employees through benefit elections, life events, eligibility changes, and benefit transitions.
- Serve as a trusted point of contact for employee questions, ensuring a positive and supportive experience.
Lead Leave Administration Excellence
- Coordinate employee leave programs, including family, medical, disability, parental, accommodation-related, and statutory leave provisions.
- Partner closely with employees, vendors, and internal stakeholders throughout the leave lifecycle.
- Ensure documentation, communications, and related benefit changes are managed accurately and compliantly.
Support Operational Excellence
- Contribute to annual enrollment activities, employee education initiatives, and benefits communications.
- Monitor data accuracy across systems and vendor platforms.
- Maintain reporting, documentation, and operational processes that support a seamless employee experience.
Strengthen Data Integrity
- Perform audits and reconciliations related to eligibility, enrollments, deductions, and vendor records.
- Investigate and resolve discrepancies in partnership with Payroll, HR Operations, and external providers.
- Ensure employee information remains accurate, secure, and up to date.
Build Strong Partner Relationships
- Collaborate with benefits and leave administration vendors to resolve issues efficiently.
- Support invoice reviews and administrative processes.
- Partner with internal teams to ensure accurate payroll and benefits outcomes.
Improve Knowledge & Communications
- Maintain employee resources, FAQs, articles, and process documentation.
- Develop clear and engaging communications related to benefits and operational updates.
- Promote self-service tools and employee enablement resources.
Drive Continuous Improvement
- Identify opportunities to simplify processes and create efficiencies.
- Support enhancement initiatives that improve both employee experience and operational effectiveness.
- Help shape scalable, sustainable benefits practices as Pax8 continues to grow.
The Impact You'll Make
The work you do will directly influence the wellbeing, confidence, and overall experience of Pax8 employees. Through exceptional service, process excellence, and operational accuracy, you'll help ensure our people receive the support they need while enabling the organization to scale effectively.
What We're Looking For
We're looking for someone who brings:
- Demonstrated expertise administering employee benefit programs and leave management processes.
- Strong knowledge of U.S. benefits regulations and employee leave requirements.
- Exposure to Canadian benefits administration is highly valued.
- Working knowledge of employee benefits compliance requirements and relevant employment regulations.
- Experience working with Workday or a comparable human resources information system.
- Strong analytical skills with the ability to investigate issues and identify practical solutions.
- Advanced attention to detail and commitment to data accuracy.
- Proficiency using spreadsheets and reporting tools for audits, reconciliations, and analysis.
- Outstanding customer service skills and the ability to handle sensitive matters with discretion.
- Strong organizational skills with the ability to balance multiple priorities in a fast-paced environment.
- Excellent written and verbal communication abilities.
Trust and Hiring
At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.
We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.
Everyone's Welcome Here
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.
Compensation & Benefits
Salary Range: $60,000 - $80,000 USD
In addition to a competitive salary, eligible employees may receive:
- Annual performance bonus opportunities
- Equity participation through company stock programs
- Comprehensive healthcare coverage
- Retirement savings programs
- Paid time off and company holidays
- Learning and development opportunities
- LinkedIn Learning access
- Wellbeing resources and coaching support
- Employee recognition programs
- Collaborative and inclusive company culture
- Team events and celebrations
Application Deadline: October 30, 2026
Grow Your Career With Us
There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level.
About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
Background Checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.
Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/
At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about - we’re excited to meet you.
Perks:
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
- 401(k) with Company Match
- Medical, Dental & Vision Coverage
- Employee Assistance Program (EAP)
- Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance
- Flexible Open PTO
- Paid Sick Leave
- Paid Parental Leave
- RTD EcoPass (eligible Colorado-based employees)
Please take a moment to review our Proprietary Rights and Non-Competition Agreement - this document outlines important information about your rights and responsibilities if you join our team.