Principal Product Manager

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

The Principal Product Manager for Global Local Payment Methods is a senior strategic product role responsible for shaping Paysafe’s global approach to locally relevant payment methods across consumer and merchant environments.

The role focuses on expanding Local Payment Method coverage across existing and new geographies, improving payment choice and merchant acceptance, and ensuring Paysafe delivers scalable, commercially viable capabilities in priority markets.

Working closely with Engineering, Architecture, Platform, Delivery, Commercial, Partnerships, Compliance, Risk, Operations, Finance and Legal, the role defines product strategy, prioritises market opportunities, and supports third-party provider optimisation alongside the Partnerships team.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

Key Responsibilities

Strategic Product Leadership

• Define the global product strategy and roadmap for Local Payment Methods.
• Prioritise new payment methods, geographic expansion and platform capability enhancements.
• Identify consumer payment trends, merchant needs, regulatory considerations and market opportunities.
• Build business cases demonstrating commercial value, customer impact and strategic fit.
• Ensure Local Payment Methods support conversion, market reach, customer experience and commercial performance.

Market Expansion and Geographic Growth

• Assess new geography opportunities based on consumer behaviour, merchant demand, regulation, provider availability and commercial potential.
• Define product requirements to support market entry and regional expansion.
• Work with regional, commercial, platform, delivery and operational teams to ensure launches are scalable and supportable.
• Establish repeatable frameworks for evaluating and prioritising payment method expansion globally.

Consumer and Merchant Experience

• Deep understanding of consumer and merchant needs across the full payment journey.
• Champion local payment choice, convenience, trust and checkout relevance.
• Translate merchant needs into requirements for integration, settlement, reconciliation, refunds, reporting, disputes and support.
• Use data, customer insight and merchant feedback to improve conversion, payment success, cost efficiency and operational performance.

Third-Party Provider and Commercial Support

• Work with the Partnerships team to assess and optimise Local Payment Method provider relationships.
• Provide product, market and performance insight to support provider selection, negotiations and ongoing management.
• Evaluate provider capabilities across coverage, reliability, cost, settlement, reporting, compliance, technical quality and merchant relevance.
• Identify opportunities to improve provider performance, economics and operational outcomes.

Cross-Functional Collaboration and Delivery

• Collaborate with Engineering, Architecture, Platform, Delivery, Commercial, Partnerships, Sales, Account Management, Compliance, Risk, Operations, Finance and Legal.
• Align stakeholders around product priorities, roadmap decisions, platform dependencies and delivery plans.
• Partner with Platform and Delivery teams to translate strategy into executable initiatives, milestones and measurable outcomes.
• Guide Product Managers, Product Owners and delivery teams on epics, features, dependencies and success measures.
• Anticipate technical, operational, regulatory, platform and commercial risks, and shape mitigation plans.

Technical, Platform and Delivery Leadership

• Partner with Engineering, Architecture, Platform and Delivery teams to define scalable capabilities for Local Payment Method integration and expansion.
• Ensure requirements support consistent APIs, reporting, reconciliation, settlement, refunds, exception handling and operational visibility.
• Promote reusable, resilient and compliant platform capabilities that reduce time to market for new payment methods and geographies.
• Ensure initiatives are planned, sequenced and governed effectively across teams, systems and stakeholders.
• Challenge technical, platform and delivery assumptions to support long-term scalability, reliability and commercial sustainability.

Thought Leadership and Mentorship

• Act as a senior subject matter expert for Local Payment Methods across Paysafe.
• Mentor Product Managers and Product Owners across payment method, gateway, acquiring, wallet and market expansion initiatives.
• Raise product management standards through structured prioritisation, clear business cases and measurable outcomes.
• Represent Paysafe with clients, partners and industry stakeholders where required.

Qualifications:

• Bachelor's or educational degree in Computer Science, Business or a related discipline, or experience in lieu of education.
• 10+ years of product management experience in payments, fintech, merchant acquiring, digital wallets, banking or B2B/B2B2C platforms.
• Strong experience with Local Payment Methods, alternative payment methods, consumer payments, merchant payments or regional payment ecosystems.
• Proven experience supporting payment product expansion into new geographies.
• Strong understanding of consumer payment behaviour, merchant acceptance, checkout conversion, payment economics and operational requirements.
• Experience working with third-party payment providers, ideally alongside partnerships or commercial teams.
• Ability to define product strategy, build roadmaps and deliver complex cross-functional initiatives.
• Strong commercial acumen across revenue opportunity, cost models, pricing, provider economics and investment return.
• Good understanding of settlement, reconciliation, refunds, disputes, risk, compliance, APIs and platform architecture.
• Strong stakeholder management skills, with the ability to align product, technology, platform, delivery and commercial teams.

What You Bring:

• A clear strategic vision for Global Local Payment Methods.
• Deep understanding of how consumers pay locally and how merchants use payment choice to improve conversion and reach.
• Experience expanding payment capabilities into new markets.
• Strong commercial judgement to support provider optimisation with Partnerships.
• A collaborative leadership style across Product, Platform, Delivery, Technology, Commercial and Operations.
• Practical delivery focus, turning complex market and technical requirements into executable plans.
• High ownership, accountability and a track record of measurable business impact.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Talent Acquisition.

2. Introductory video call with the Hiring Manager.

3. Video interview with members of the team.

4. In-person competency interview with the Hiring Manager and final HR interview with Talent Acquisition.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.