Senior Product Manager

It starts here. Have a global impact on the world of payments.

The Senior Product Manager, Risk Product will be responsible for defining, developing, and managing risk products and capabilities across Paysafe’s payments ecosystem. This role will own the end-to-end product lifecycle for solutions that help Paysafe and its customers identify, prevent, and manage fraud, financial crime, transaction risk, merchant risk, and other emerging threats.

The successful candidate will combine strong product management capabilities with payments and risk expertise, working closely with Risk, Compliance, Engineering, Data Science, Operations, Commercial, and other Product teams to translate complex risk challenges into scalable, commercially valuable solutions.

We're ideally looking for someone who has experienced the challenges our merchants face firsthand - someone from an industry like gaming, travel or retail who has had exposure to the types of threats and challenges these businesses manage every day - and can help shape a risk product portfolio that genuinely solves those problems.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

Job responsibilities:

• Define and drive the multi-year strategy and roadmap for risk and fraud products across the organization.
• Own the risk product portfolio, ensuring alignment with company objectives, regulatory requirements, and market needs.
• Partner with Risk, Compliance, and Legal leadership to translate regulatory obligations and risk policies into scalable product solutions.
• Collaborate with Engineering and Architecture to build robust, scalable risk infrastructure, decisioning engines, and APIs.
• Drive integration of risk capabilities across payments, wallets, issuing, acquiring, and partner ecosystems.
• Establish and monitor key performance indicators, including fraud rates, false positives, approval rates, dispute ratios, and operational efficiency, and lead initiatives to improve performance.
• Partner with Sales, and Partnerships teams to position risk capabilities as a competitive advantage and support client engagements.
• Lead cross-functional initiatives to enhance risk automation, operational efficiency, and optimization.
• Manage investment planning and prioritization, including business cases, ROI analysis, and capital allocation for risk initiatives.
• Act as a thought leader for risk product strategy internally and externally, staying ahead of industry trends and emerging threats.

Job requirements:

• 7+ years of product management experience, with significant leadership experience in risk, fraud, payments, or financial services.
• Experience in an industry that our merchants operate in - e.g. gaming, ecommerce, travel, etc.
• Proven track record of leading product teams and delivering complex, cross-functional initiatives at scale.
• Deep understanding of the payments ecosystem, including acquiring, issuing, wallets, and payment processing.
• Strong expertise in fraud prevention, transaction monitoring, identity verification, disputes/chargebacks, and risk decisioning frameworks.
• Experience working with data science teams and machine learning-driven products.
• Strong understanding of regulatory and compliance frameworks (e.g., AML, KYC, PSD2, card scheme rules).
• Demonstrated ability to influence senior stakeholders and align cross-functional teams.
• Experience managing product portfolios, budgets, and capital allocation processes.
• Excellent communication and executive presence, with experience presenting to C-level leadership and external partners.
• Bachelor’s degree required; MBA or relevant advanced degree preferred.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Talent Acquisition.

2. Introductory video call with the Hiring Manager.

3. Video interview with senior leadership.

4. In-person final HR interview with Talent Acquisition, and meet and greet with someone from the team.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.