Manager, Business Development

Job Title: Manager, Business Development (Advisors & Consulting Services) - Digital Payments

Employment type: Contract (Hybrid - 4 days a week in office)

Contract length: 3-6 months (including potential extension)

Location: Auckland CBD, New Zealand

PURPOSE OF THE PROJECT

We are looking for a commercially savvy and technically fluent Business Development professional to drive the adoption and new sales for our digital acceptance products, including Click to Pay, Network Tokenisation and Authentication. This position will be responsible for managing and expanding new and existing merchant relationships, generating, and qualifying leads.

Click to Pay (C2P) is a worldwide phenomenon that has been accelerating globally driven by the payment opportunities it presents for banks, fintech's, PSPs and Merchants. We have been bringing that same security, simplicity and speed to digital commerce that already exists for contactless here in New Zealand.

Core Responsibilities and Accountabilities:

• Contribute to new product business development by initiating contact with potential new customers and managing opportunities through the sales pipeline to a successful close, further extending our customer base and product reach.
• Prospect, identify and qualify potential merchants through research, cold calling, and networking.
• Generate leads and set up meetings for the sales team.
• Work closely with AU-based Customer Solution Centre team, sharing learnings from both markets
• Progress deals along the pipeline and support local account teams, ensuring all clients utilize the full potential of C2P, tokenization and authentication.
• Maintain an organized pipeline of prospects and follow up on leads.
• Track key performance indicators (KPIs) and provide regular reports.
• Drive the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycle.

Knowledge and Experience:

• 5+ years sales/Business Development experience (ideally working with retailers or acquirers).
• Strong relationships with New Zealand retailers are a bonus.
• Self-motivated, with the ability to develop senior-level relationships quickly and effectively
• Technical presales experience, and a technical understanding of Payments
• Ability to manage multiple opportunities simultaneously at various stages of the buying process
• Excellent communication skills both with customers and within an organisation
• Willingness to travel within New Zealand.

Mandatory Skills:

• Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).
• Previous experience within Banking, Digital Payment & Card solutions or the FinTech industry.
• Regional experience, including working in a faced-paced matrix organisation.
• Excellent communication skills in English (written, verbal, and presentation).

Preferred Skills:

• The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
• Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.
• An understanding of regional regulations across financial services or payment networks.