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Salary
$25k – $60k per year (Estimated)
Location
In office (Mumbai)
Seniority
Staff · 9+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Paytm, headquartered in Uttar Pradesh, India, and established in 2010, is an e-commerce payment system and financial technology company. They offer full-stack payments and financial solutions to consumers, offline merchants, and online platforms.

Company: Paytm

Role Type: Individual Contributor

Role Overview: We are looking for a high-performing Senior Key Account Manager with deep expertise in the payments and fintech ecosystem. The ideal candidate should have strong knowledge of payment products, banking/NBFC offerings, fintech solutions, and end-to-end integration processes. This is a pure revenue-focused individual contributor role with nationwide business development responsibility across industries and customer segments including Enterprise, Corporate, Government, and Emerging Businesses.

Key Responsibilities

1. Revenue & Business Development

  • Drive new business acquisition across PAN India.
  • Own end-to-end sales cycle: prospecting, pitching, solutioning, negotiation, closure.
  • Identify monetization opportunities in every client discussion.
  • Structure commercial models to maximize revenue and long-term account value.
  • Cross-sell and upsell full-stack Paytm payment and financial products.

2. Payments & Industry Expertise (both online & offline) Strong understanding of:

  • UPI, Cards (Credit/Debit), Net Banking
  • Payment Gateway, Payment Links, QR, Soundbox, POS, EDC
  • Subscription & Recurring Payments
  • BBPS, FASTag, Toll, Transit Payments
  • Lending partnerships (Banks/NBFCs)
  • Merchant financing, BNPL
  • Escrow, Settlement cycles, Reconciliation
  • Knowledge of RBI guidelines, compliance, risk, MDR economics, and payment flows.

3. Integration & Solutioning

  • Ability to understand and explain technical integrations (API-based, SDK, hosted checkout, etc.).
  • Work closely with product and tech teams for customized integrations.
  • Understand client tech stack and propose optimal integration models.
  • Manage onboarding process including documentation, compliance, and go-live.

4. Strategic Account Ownership

  • Build and maintain CXO-level relationships.
  • Manage enterprise, corporate, and government clients.
  • Drive retention and revenue expansion within key accounts.
  • Monitor industry trends and competitor strategies.

5. Market Expansion

  • Open new industry verticals.
  • Identify large untapped segments across India.
  • Willingness to travel extensively to build business nationally.

Candidate Profile

  • MBA (Mandatory)
  • 6-9+ years of experience in Payments / Fintech / Banking / NBFC / Financial Services.
  • Strong understanding of payments ecosystem and revenue levers.
  • Proven track record of achieving and exceeding revenue targets.
  • Strong negotiation and commercial structuring capability.
  • Experience handling enterprise / corporate / government accounts.
  • Ability to operate independently with high ownership.
  • Strong analytical, solutioning, and communication skills.

What We’re Looking For (Behavioral Traits)

  • Hunter mindset - aggressive revenue orientation.
  • Strategic thinker with monetization focus.
  • Strong closure ability.
  • High ownership & accountability.
  • Comfortable with ambiguity and competitive markets.
  • Strong networking skills across industries.
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