Company: Paytm
Role Type: Individual Contributor
Role Overview: We are looking for a high-performing Senior Key Account Manager with deep expertise in the payments and fintech ecosystem. The ideal candidate should have strong knowledge of payment products, banking/NBFC offerings, fintech solutions, and end-to-end integration processes. This is a pure revenue-focused individual contributor role with nationwide business development responsibility across industries and customer segments including Enterprise, Corporate, Government, and Emerging Businesses.
Key Responsibilities
1. Revenue & Business Development
- Drive new business acquisition across PAN India.
- Own end-to-end sales cycle: prospecting, pitching, solutioning, negotiation, closure.
- Identify monetization opportunities in every client discussion.
- Structure commercial models to maximize revenue and long-term account value.
- Cross-sell and upsell full-stack Paytm payment and financial products.
2. Payments & Industry Expertise (both online & offline) Strong understanding of:
- UPI, Cards (Credit/Debit), Net Banking
- Payment Gateway, Payment Links, QR, Soundbox, POS, EDC
- Subscription & Recurring Payments
- BBPS, FASTag, Toll, Transit Payments
- Lending partnerships (Banks/NBFCs)
- Merchant financing, BNPL
- Escrow, Settlement cycles, Reconciliation
- Knowledge of RBI guidelines, compliance, risk, MDR economics, and payment flows.
3. Integration & Solutioning
- Ability to understand and explain technical integrations (API-based, SDK, hosted checkout, etc.).
- Work closely with product and tech teams for customized integrations.
- Understand client tech stack and propose optimal integration models.
- Manage onboarding process including documentation, compliance, and go-live.
4. Strategic Account Ownership
- Build and maintain CXO-level relationships.
- Manage enterprise, corporate, and government clients.
- Drive retention and revenue expansion within key accounts.
- Monitor industry trends and competitor strategies.
5. Market Expansion
- Open new industry verticals.
- Identify large untapped segments across India.
- Willingness to travel extensively to build business nationally.
Candidate Profile
- MBA (Mandatory)
- 6-9+ years of experience in Payments / Fintech / Banking / NBFC / Financial Services.
- Strong understanding of payments ecosystem and revenue levers.
- Proven track record of achieving and exceeding revenue targets.
- Strong negotiation and commercial structuring capability.
- Experience handling enterprise / corporate / government accounts.
- Ability to operate independently with high ownership.
- Strong analytical, solutioning, and communication skills.
What We’re Looking For (Behavioral Traits)
- Hunter mindset - aggressive revenue orientation.
- Strategic thinker with monetization focus.
- Strong closure ability.
- High ownership & accountability.
- Comfortable with ambiguity and competitive markets.
- Strong networking skills across industries.

