Program Management - Lending Partnerships
Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Sep 21, 2025. Paytm scores B on the Alion truth index.
About The Team
Paytm's Lending business thrives on strong, deep-rooted partnerships with leading banks and NBFCs. The Partnerships vertical owns the full lifecycle of these relationships-actively identifying and developing new bank and NBFC partners across lending products, aligning commercials, driving end-to-end onboarding and integration, and managing ongoing governance, financial reconciliation, and process adherence. The team's mandate is to build a strong, diversified lender network that ensures a sustainable and sufficient supply of capital, enabling consistent and profitable business growth.
Role Summary
We're looking for a Program Manager to serve as the single point of contact for lending partners - banks and NBFCs - managing the relationship end-to-end from onboarding and integration through to go-live and ongoing governance. This role sits at the intersection of business, technology, risk, compliance, and legal, requiring someone who can drive alignment across diverse stakeholders while keeping complex, multi-workstream projects on track.
Key Responsibilities
Partner Relationship Management
- Act as the single point of contact (SPOC) for assigned lending partner relationships
- Understand partner requirements and represent them internally across business, risk, compliance, legal, and product/tech teams
- Ensure ongoing alignment between Paytm and partner priorities, expectations, and processes
Integration & Onboarding
- Project-manage the end-to-end integration process in collaboration with product and technology teams
- Own timelines, track milestones, and proactively resolve blockers to keep integrations on schedule
- Handhold partners through onboarding to a successful go-live
Governance & Operations
- Manage ongoing partner governance to ensure the smooth functioning of the partnership
- Oversee business operations, financial reconciliation, and process adherence for assigned partners
- Drive consistent reporting and reviews to track partnership health and performance
Requirements
- 4-10 years of progressive experience in lending and/or managing external relationships (partnerships, alliances, or account management)
- Strong stakeholder management skills, with proven ability to align cross-functional teams (business, risk, compliance, legal, product/tech)
- Project management skills, with experience driving complex, multi-stakeholder initiatives to closure within timelines
- Experience working with technology integrations is a plus
- Strong communication and relationship-building skills, with comfort operating as a SPOC for senior external stakeholders (banks/NBFCs)
- Ability to work in a fast-paced, high-ownership environment
Why join us
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!