IT Support Specialist

Description
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, LATAM and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Treasury Specialist You Will Be Responsible For

- Communicate with stakeholders to understand their requirements.
- Develop and analyze functional specifications.
- Design efficient IT systems to meet business and technology needs.
- Integrate multiple systems and reconcile the needs of different teams.
- Gather feedback from end users about system performance.
- Plan and oversee projects (e.g. upgrades, hardware/software installations)
- Provide advice and technical training.
- Keep abreast of technology trends and developments.

Requirements

- Bachelor’s degree in computer science, Engineering or a related field
- Experience as an IT Analyst, IT Consultant, or similar role is desirable.
- Familiarity with IT service management frameworks like ITIL for efficient service delivery.
- Help desk experience, focusing in client facing roles.
- Knowledge of backup and recovery procedures to ensure data integrity and availability.
- Knowledge of databases, system security and troubleshooting
- Basic system administration tasks, including user account management, system monitoring, and maintenance.
- Intermediate written and verbal communication abilities in English [B1-B2]