Product Owner

Role Overview

GasBuddy is a leading fuel and in-store savings platform that empowers consumers to make smarter decisions and save money on gas. With a passionate community of millions of users, GasBuddy is transforming the way people think about their fuel purchases. We are looking for an experienced Product Owner to lead Pay with GasBuddy+, our fuel payment card program built with our card partner Corpay.

This role owns Pay with GasBuddy+ delivery end to end: the backlog and execution with the Pay engineering team, the day-to-day card partner relationship, and the bank, network and regulatory requirements that come with a regulated financial product. The Product Owner reports to the Head of Product and is the day-to-day product decision-maker for the program. This is not an entry-level role.

Key Responsibilities

• Own the Pay with GasBuddy+ backlog, prioritizing work against member impact, partner obligations and compliance requirements
• Provide input to the Head of Product on the Pay with GasBuddy+ roadmap, based on partner, compliance and program needs
• Develop and maintain detailed user stories, acceptance criteria and product requirements documentation
• Facilitate sprint planning, standups and retrospectives, and work closely with engineering and QA to ensure timely delivery
• Act as the day-to-day product lead with our card partner, Corpay: maintain the open-issues list and drive resolution across the partner’s operations, technical and go-to-market contacts
• Prepare and run recurring partner governance, including the monthly steering committee meeting
• Escalate partner outages and posting or settlement discrepancies to partner leadership with clear member impact, ownership and follow-up dates
• Translate program compliance obligations (AML/OFAC, CIP/KYC, UDAAP, ACH, consumer disclosures, subcontractor due diligence) into product requirements, user stories and controls
• Work with compliance resources, the bank partner and auditors on compliance requests, evidence gathering and remediation
• Maintain documentation of workflows, decisions and controls to support audits and partner reviews
• Lead the product response to production issues and partner outages, including member impact, customer communication and post-incident follow-through
• Monitor program health, including enrollment funnel, activation, transaction volume, declines, settlement issues and member complaints, and use the data to inform product decisions
• Coordinate App Store releases for both Android and iOS, and own UAT sign-off before release
• Coordinate with design to deliver a best-in-class card enrollment and card management experience
• Coordinate with supporting payments vendors, such as ACH processing and bank account verification providers
• Work closely with Customer Support, Finance, Marketing, Legal and engineering leadership to ensure their requirements are documented and met
• Track dependencies with work being done by other teams and projects

Qualifications

• 5+ years of experience as a Product Owner or Product Manager, including at least 3 years on a payments, card, banking or fintech product
• Hands-on experience with card program operations: issuing, authorization, posting and settlement, disputes, and processor or bank partner relationships
• Working knowledge of financial compliance requirements (AML/BSA, OFAC, KYC/CIP, UDAAP, ACH/NACHA) and experience turning them into product requirements and controls
• Proven track record of delivering consumer-facing mobile app features on iOS and Android
• Proven experience managing external partners or vendors, including escalation during live incidents
• Strong understanding of agile development methodologies, such as Scrum or Kanban, and tools such as Jira or Azure DevOps
• Experience with API documentation tools such as Postman
• Experience with data analysis and product metrics
• Excellent written communication, including executive-level incident and status summaries
• Ability to operate independently as the primary product owner for a program with limited supervision

Preferred Qualifications

• Experience with a bank-sponsored, BaaS, or fleet or fuel card program
• Experience supporting audits, bank partner reviews or regulatory exams
• Familiarity with ACH processors and bank account verification providers
• Comfort with SQL or analytics tools for funnel, transaction and reconciliation analysis
• Bachelor's degree in a relevant field, such as Computer Science, Business or Finance
• Certified Product Owner certification and/or training