Operations Associate

Working closely with leadership, the Operations Associate will drive initiatives that improve how the organization operates, sells, delivers, and scales services. The role contributes to key areas of business enablement, including operational coordination, marketing, technology platforms, and program development, helping ensure teams have the tools, resources, and processes needed to work effectively

The Operations Associate will:

• Lead implementation of platforms and digital tools driving revenue and supporting services.

• Oversee development of digital learning products or scalable offerings.

• Collaborate with IT and business teams to ensure systems meet operational needs.

• Maintain dashboards, reporting tools, and performance trackers.

• Identify opportunities for efficiencies with AI
• Coordinate the execution of marketing initiatives through project leadership.

• Ensure sales and marketing assets remain current, aligned, and ready for use.

• Be responsible for conference readiness, promotional initiatives, and brand-aligned materials.

• Coordinate marketing initiatives including direction or the requests to develop marketing materials, social media posts, newsletters, sponsorship activities, and internal or external events, acting as the liaison between the People First HR Leadership and the appointed Marketing delivery team (Enablement).
• Support proposal quality, RFP coordination, and resource preparation.

• Maintain client information systems and operational trackers.

• Ensure teams are equipped to respond effectively to opportunities.
• Translate strategic priorities into executable initiatives across teams.

• Identify gaps impacting business performance and drive solutions.

• Support change management and adoption strategies to ensure successful implementation of initiatives.

To be successful as the Operations Associate, you will need:

• Bachelor’s degree in Business, Operations, Technology, or a related field (or equivalent experience).

• 2+ years of experience in operations, project management, or similar roles.

• Demonstrated ability to manage multiple initiatives simultaneously.

• Strong analytical thinking, systems mindset, and structured problem-solving skills.
• Data and reporting tools (Advanced Excel or data analysis capabilities).

• Exposure to automation, AI tools, or platform rollouts.

• Fully proficient on Microsoft 365 (Intermediate to advanced)

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].at when posting