Customer Service Representative

PeopleShare is seeking a Customer Service Representative who will report to the Customer Relations Manager. Major responsibilities include coordinating customer service activities to help ensure on-time delivery of products to customers, reviewing customer and vendor correspondence, monitoring day-to-day operations, and responding promptly to customer needs and demands. Do you have what we are looking for? APPLY TODAY!

Customer Service Rep Job Details:

Schedule: Monday - Friday | 8:00 am - 4:30 pm

Pay Rate: $25.00

Customer Service Rep Job Description:

• Proactive daily communication with Customers and Operation Teams to ensure on-time delivery of products and customer solutions.
• Process daily Customers’ purchase orders and releases.
• Develop and maintain good working relationships with both internal and external customers.
• Collaborate with various internal departments as needed.
• Utilization of various reports to manage customer requirements.
• Maintain accurate customer data and contact details.
• Maintain current knowledge and understanding of customer specific requirements and systems.
• Aptitude for learning and understanding internal ERP system to complete required tasks.
• Reconciliation of discrepancies with manufacturing cells.
• Coordinates expedite shipments per customer requests.
• Other tasks and duties as assigned.

Customer Service Rep Job Requirements:

• 2 year Administrative/Manufacturing degree or equivalent education and/or experience
• Minimum 1-3 years in customer service/sales, related to a manufacturing environment or related field.
• Requires a detail-oriented person with proven organizational and communication skills, both verbal and written.
• Experience, plus working knowledge of customer relations, general computer operations, and coordinating multiple tasks.
• Microsoft Excel, Word, Outlook, Office, and TEAMS competent.
• Strong work ethic, reliable, able to work independently and in a team environment and self-motivated.
• Flexibility and willingness to change daily responsibilities as requested.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IND64