Software Application Support Systems Engineer Advisor - TS/SCI w/poly
Responsibilities
We are seeking a knowledgeable and customer-oriented Software Application Support Systems Engineer to join our team. In this role you will provide Operational Support and be responsible for ensuring the stability and optimal performance of our software applications.
You will act as a point of contact for technical issues, troubleshooting software errors, providing user support, and collaborating with our engineering team to implement fixes.
This will require the ability to start, stop and diagnose services running in Linux. Some software includes Apache NiFi, Datarunner, MongoDB, ElasticSearch, AWS EC2 instances, CHAP. You will provide after-hour "on-call" support as needed.
Qualifications
Basic Qualifications
- Active TS/SCI clearance with current polygraph required
- Ten (10) years’ experience as a SE in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
Highly Desired Qualifications
- Experience maintaining, configuring and supporting complex software applications
- Experience with Linux command line and Systems Administration support
- Ability to maintain a comprehensive knowledge base of common issues, technical documents, and user guides
- Experience with technologies such as; Docker, MongoDB, Mongo Compass, ElasticSearch, AWS and ContainerYard
- Ability to proactively monitor application performance, system health checks, and database status to ensure maximum uptime
- Ability to troubleshoot and analyze software issues, evaluate error logs, identify root causes
- Experience working with Atlassian tools, Jira, Confluence
- Familiarity with web application architectures, web servers (e.g., Apache, Tomcat, IIS), and APIs.
- Familiarity with Apache NiFi, Dataflow and Mission data formats
- Excellent communication skills with the ability to perform independently
- Strong sense of ownership to drive issues to resolution while maintaining high customer satisfaction
This critical National Security role is eligible for Peraton's premier benefits package, designed to recognize and support the professionals safeguarding our nation. A few highlights:
- 280 hours of annual leave (5 weeks of PTO & 2 weeks of holiday)
- Health Benefits (medical, dental & vision) - very low to no cost employee contributions
- Annual Critical Skills Bonus
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Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.