ISIM Engineer

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix? Assessment 2026 and Software Product Engineering PEAK Matrix? Assessment 2026.

About Position:

We are looking for an experienced ISIM Engineer (IBM Security Identity Manager) Support Personnel to join our team. The ideal candidate will have hands-on experience in IBM ISIM, troubleshooting, and integration.

• Role: ISIM Engineer
• Location: All Persistent Location
• Experience: 3 to 10 Years
• Job Type: Full-Time Employment

What You'll Do:

• IBM ISIM/IGI, TDI support,
• LDAP, Active Directory, and other directory services
• troubleshooting, and integration. Managing the lifecycle of identity management systems,
• Ensuring system functionality, resolving technical issues,
• Supporting various IBM security tools.
• ?Provide operational support for IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator) systems.
• Troubleshoot, analyze, and resolve issues related to ISIM/TDI environments, both in production and non-production setups.
• Manage identity lifecycle operations, including provisioning, de-provisioning, access control, and identity governance.
• Conduct regular health checks and monitoring of ISIM/TDI systems to ensure optimal performance and availability.
• Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
• Assist with upgrades, patches, and deployments to ensure systems are up to date.
• Work closely with development and security teams to identify and implement improvements to the ISIM/TDI systems.
• Collaborate with customers to understand their business requirements and recommend identity management solutions.
• Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
• Support and troubleshoot user authentication issues, Single Sign-On (SSO), and integration with LDAP/Active Directory.
• Provide timely and efficient issue resolution in accordance with service level agreements (SLAs).

Expertise You'll Bring:

• Bachelor?s degree in computer science, Information Technology, or a related field.
• 5-6 years of experience working with IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator).
• Hands-on experience in configuring, troubleshooting, and maintaining IBM ISIM and TDI environments.
• Strong understanding of identity management concepts, including user provisioning, role-based access control (RBAC), SSO, and governance.
• Experience with LDAP, Active Directory, and other directory services.
• Knowledge of web services (SOAP, REST) and experience with integration protocols.
• Familiarity with security best practices and tools in identity management.
• Strong problem-solving, debugging, and troubleshooting skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Experience with ServiceNow is a plus.
• Strong analytical skills and attention to detail.
• Good communication skills
• Must work in EST time zone to begin with, but few months down the line, we may have 24/7 shift so should be willing for that.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let?s unleash your full potential at Persistent -persistent.com/careers

?Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.?