Payments Business Analyst

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 18 of the Fortune 50 companies, 7 of the 10 top US banks, 9 of the 10 technology companies, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 26 sequential quarters of growth with $487.6M in Q2 FY27 revenue, up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29,500+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens™ Awards 2026 and, for the second year in a row, were awarded the Growth Honor of the Year at the Everest Group Elevate 2026.

About Position:

We are looking for an experienced & detail-oriented Payments Business Analyst to join our team. The ideal candidate should have strong expertise in India’s domestic payment systems, particularly NEFT & RTGS, along with a solid understanding of payment processing, settlement operations & regulatory requirements.

• Role: Payments Business Analyst
• Location: Mumbai
• Experience: 10 to 15 years
• Job Type: Full-Time Employment

What You'll Do:

• Strong working knowledge of India’s domestic payment schemes,
• especially NEFT and RTGS.
• Understanding of:
• Payment processing life cycles
• Clearing and settlement
• Payment validation and routing
• Returns, rejects and reversals
• Reconciliation and exception management
• Cut-off times and service-level requirements
• Payment investigations and operational controls

Expertise You'll Bring:

• Experience working in Agile, Scrum or hybrid delivery
• environments.
• Strong stakeholder-management skills across business, operations,
• technology, compliance and risk teams.
• Experience interpreting scheme rules, circulars, operating
• procedures and regulatory requirements.
• Proven ability to convert complex requirements into structured
• functional specifications and actionable delivery items.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let’s unleash your full potential at Persistent -persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”