Technical Product Manager

Our Company

BrightSpring Health Services

Overview

The Technical Product Manager - Business Intelligence serves as the strategic and technical leader for BI initiatives, combining product ownership with hands-on data and analytics expertise. This role drives the BI roadmap, manages sprint planning, supports developer growth, and ensures delivery of high-quality data products that empower business decision-making. The TPM partners closely with BI Developers, Data Engineering, and business stakeholders to translate complex requirements into actionable solutions, with a strong emphasis on Databricks, modern data platforms, and scalable analytics.

Responsibilities

Product Ownership & Strategy

· Own and maintain the Business Intelligence product roadmap with supporting BI Manager, aligning priorities with organizational goals, priorities, and stakeholder needs.

· Lead and organize sprint planning, backlog grooming, and release management for BI developers

· Translate business requirements into clear, actionable technical specifications for BI developers and data engineers.

· Drive continuous improvement of BI products, ensuring usability, scalability, and alignment with business outcomes.

· Serve as the primary liaison between business stakeholders, BI developers, and IT Management.

Technical Leadership

· Provide technical direction for BI initiatives, including data modeling, dashboard development, and analytics architecture.

· Partner with Data Engineering to define data pipelines, transformation logic, and data quality standards.

· Guide the design and development of BI solutions using Databricks, SQL, Power BI, and other enterprise analytics tools.

· Ensure BI products adhere to best practices in data governance, security, and performance optimization.

Team Development & Collaboration

· Mentor and support BI developers, fostering growth in technical skills, solution design, and agile delivery.

· Promote a culture of curiosity, innovation, and continuous learning within the BI team.

· Facilitate cross-functional collaboration across IT, engineering, analytics, and business units.

Execution & Delivery

· Lead requirements gathering with developers, and stakeholder alignment for new BI products and enhancements.

· Oversee development of dashboards, datasets, and analytical models that support operational, clinical, financial, or strategic needs.

· Ensure timely delivery of sprint commitments and maintain transparency through documentation and communication.

· Identify risks, remove blockers, and escalate issues appropriately to maintain project momentum.

Qualifications

Education/Learning Experience:

• Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related technical discipline required.
• Equivalent combination of education and professional experience in Business Intelligence, Data Engineering, or Product Management may be considered
• Master’s degree in business Analytics, Information Technology, Computer Science, or a related field preferred.
• Demonstrated experience as a Product Owner, Technical Product Manager, BI Developer, or similar hybrid role.
• Strong hands-on experience with:
  • Databricks, ASDB or similar
  • SQL, data modeling, and ETL/ELT concepts
  • Power BI or similar visualization tools
• Proven ability to lead agile ceremonies and manage product backlogs.
• Experience working with modern data platforms
• Strong communication skills with the ability to translate complex technical concepts into business-friendly language.
• Experience mentoring and growing others without direct authority.

Skills/Knowledge:

· Strong analytical reasoning skills with the ability to interpret complex data and translate insights into actionable requirements.

· Excellent organization and planning skills, including the ability to manage multiple priorities, maintain structured documentation, and support predictable delivery cycles.

· Deep understanding of source system analysis, including defining data sources, transformation requirements, and designing scalable data models.

· Demonstrated ability to apply efficient development techniques, coding standards, and best practices to ensure consistency and quality across BI solutions.

· Strong communication skills with the ability to engage technical and non-technical stakeholders, facilitate alignment, and escalate issues appropriately.

· Knowledge of measurement methodologies, KPI development, and data collection standards across diverse business lines.

· Proficiency with Databricks and modern data platforms, including distributed compute concepts, Delta Lake, and cloud-based data architecture.

· Ability to translate business needs into clear technical specifications, user stories, and acceptance criteria.

· Solid understanding of agile delivery practices, including backlog management, sprint planning, and iterative development.

· Strong problem-solving skills with the ability to identify root causes, evaluate alternatives, and recommend effective solutions.

· Ability to mentor and support BI developers, fostering growth, collaboration, and continuous improvement.

· Comfort working in ambiguous or evolving environments, with the ability to bring clarity, structure, and direction to complex initiatives.

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.