Pharmacy Assistant - Wembley, AB

Wembley Pharmacy is a community pharmacy in Wembley, Alberta, about 15 minutes west of Grande Prairie. We are a family-focused practice in a vibrant, growing community, with an experienced team of pharmacists, pharmacy technicians and assistants. Our dispensary runs on TELUS Health Kroll with prescription counting and confirmation robotics, which keeps our workflow efficient and accurate. Nurse practitioners see patients on site on Mondays and Thursdays. We are looking for a Pharmacy Assistant to support our pharmacists and help deliver friendly, reliable care to our patients. Occasional shifts at our sister store

Duties and Responsibilities

• Greet patients and provide friendly service at the prescription counter
• Enter prescriptions and patient information in Kroll under the direction of a pharmacist
• Submit and resolve third-party insurance claims
• Answer phones, take refill requests and direct clinical questions to the pharmacist
• Support the dispensing workflow, including the counting and confirmation robotics
• Receive, check and put away drug orders
• Maintain inventory, check expiry dates and manage returns
• Process prescription pickups and payments
• Prepare prescriptions for delivery
• Keep the dispensary clean, organized and compliant with ACP standards
• Protect patient privacy in line with the Health Information Act

Experience, Skills and Qualifications

• Pharmacy assistant certificate or diploma is an asset
• Strong customer service and communication skills
• High attention to detail and accuracy
• Comfortable with computers and fast data entry
• Able to keep patient information confidential
• Reliable, organized and a strong team player
• Kroll experience is an asset

Required Experience

• Pharmacy, retail or customer service experience is preferred
• New pharmacy assistant graduates are welcome to apply
• Experience with third-party insurance billing is an asset

Benefits

• Weekday daytime hours: Monday to Friday, 10:30 AM to 5:30 PM
• No evenings, weekends or statutory holidays
• On-the-job training with an experienced pharmacy team
• Modern dispensary with prescription automation
• Paid vacation
• Growth opportunity toward a pharmacy technician career